System Configuration tab
10-11
10
iControl DC
Dispatching - Options
When assigning hall calls to cars, iControl determines which car can respond in the least time
considering where each car is, its direction of travel, parking assignment and status (moving or
idle). Dispatching options allow you to set up conditions that favor the assignment of one car or
another. By adding bonus or penalty seconds to the response time under certain conditions, you
can influence dispatching assignments.
ETA Reassigner Sets Allowed iCue performs multiple iterations (sets) of analysis to
determine the hall call assignments that will result in the least amount of waiting time (ETA) for
the passengers. At some point, additional iterations of analysis become less and less likely to
find a better set of call assignments and only serve to bog down the dispatcher (make it slower
to respond to inputs). In order to prevent this, the ETA Reassigner Sets Allowed parameter
places an upper limit on the time spent, and therefore the number of iterations performed. For
an iCentral dispatcher the default setting is 80. For a Local dispatcher the default setting is 25.
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