Cloud analysis troubleshooting
See:
• “Plate file troubleshooting” on page 501
• “Remote Monitoring software troubleshooting” on page 505
• “Thermo Fisher
™
Connect troubleshooting” on page 524
Consumables troubleshooting
Observation Possible cause Recommended action
A message is displayed
that indicates that insucient
polymer volume is available
when you start a run, even
though the injection limit and
the sample limit have not been
met
The Remove Bubbles
maintenance wizard was used
excessively.
Note: A polymer pouch
includes a small reserve
volume that is used for the
Remove Bubbles maintenance
wizard, which consumes ~350
μL of polymer. The reserve
volume is sucient to run the
wizard ~4 times (including the
remove bubbles step during
other maintenance wizards). If
you manually run the Remove
Bubbles maintenance wizard
>4 times, the volume of
polymer that is available for
samples may be depleted.
Replace the polymer pouch. In the future,
use the Remove Bubbles maintenance wizard
sparingly.
Appendix A Troubleshooting
Cloud analysis troubleshooting
A
SeqStudio
™
Flex Series Genetic Analyzer with Instrument Software v1.0 User Guide
495
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