Thermo Scientific appliedbiosystems SeqStudio Flex Series - Home Screen and General Instrument Software Troubleshooting

Observation Possible cause Recommended action
Consumables information is
displayed in orange in the
Consumables Status screen
Consumables information is
displayed in orange if any of
the following conditions are
met.
•
One or more consumables
has expired or exceeded
the on-instrument usage
limit (the maximum
number of days that
the consumable can
be installed on the
instrument)
•
The consumable is within
the following days of
product expiration:
–
Capillary array—1 day
–
Polymer—14 days
–
Buer—7 days
•
The percentage of
maximum number of
injections remaining for a
consumable is ≤10%
•
The polymer and/or the
buer is within 1 day of
the on-instrument usage
limit
If the software is configured to prevent running
if a consumable has expired or exceeded the
usage limit, you must replace the consumable
before you can start a run.
Home screen and general instrument software
tr
oubleshooting
Observation Possible cause Recommended action
Buttons are inactive on the touchscreen
A run is in progress. No action. Normal
occurr
ence.
You are a standard user and
the function is accessible
only to an administrator. For
more information, see “Local
profile roles (standard and
administrator) and functions”
on page 446.
No action. Normal
occurrence.
Appendix A Troubleshooting
Home screen and general instrument software troubleshooting
A
496
SeqStudio
™
Flex Series Genetic Analyzer with Instrument Software v1.0 User Guide