Observation Possible cause Recommended action
Polymer in the plate file
does not match polymer on
instrument
A run was paused, a dierent
polymer type was installed,
then the run was resumed.
Note: The software does not
allow you to link a plate file
with a polymer type that is
not installed on the instrument.
This message can be displayed
only if you pause a run, change
the polymer installed on the
instrument, then resume the
run.
This error pauses the instrument and cancels
all remaining injections. Install the correct
polymer, then add injections back in to the
Run queue.
Plate alert troubleshooting (automated barcode workflow)
To display the description of automated barcode workflow plate alerts, tap
or
(Barcode
workflow alert) .
Observation Possible cause Recommended action
Pre-run check failed
The remaining polymer volume
is below the minimum volume
that is required.
Tap Link a plate to return to the Link Plate
File screen. Tap (home) to return to the
home screen.
Run the Replenish polymer maintenance
wizard to install new polymer. Tap Resume
run in the home screen or the Run Queue
screen to restart the run. For more information,
see “Replenish polymer or change polymer
type (wizard)” on page 370.
Appendix A Troubleshooting
Run troubleshooting
A
SeqStudio
™
Flex Series Genetic Analyzer with Instrument Software v1.0 User Guide
509
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