226 Troubleshooting the Tape Library
T028
T028 - Secondary Key Server Failover
Description GUI Description: The library performed a successful communication failover
to the primary key server.
Explanation: The key management feature of the library allows the user to
connect two key servers for redundancy. If communication to the secondary
server is interrupted, the library will automatically switch or failover to the
primary server. This RAS ticket will be generated to notify the user that
communication to the secondary key server failed and that the library
performed a successful failover to the primary key server.
Detection Scenarios When the library detects that it can no longer communicate with the
secondary key server and automatically switches to the primary key server,
where it established successful communication.
Root Causes • Secondary key server is not connected properly.
• Secondary key server is not configured properly.
• Library Ethernet settings are not configured properly.
Resolution 1 Perform DR079 - Resolve Key Server
Request Issue on page 401.
2 Perform EKM Path Diagnostics (Tools > Diagnostics > EKM > EKM Path
Diagnostics in the Web client). See Running
EKM Path Diagnostics on
page 8.
Possible CRUs/FRUs None
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