318 Troubleshooting the Tape Library
T118
T118 - Degraded Robotics Flash
Description This RAS ticket occurs with Model 2 robots only (to determine which your
library contains, see How to Determine Which Robot Your Library Contains
on
page 165).
GUI Description: The robotics firmware auto-leveling process completed, but
failed to update one of the redundant robot controller flash partitions.
Explanation: The library was not able to update one of the robotics flash
parts (but the other was successfully updated). The robotics subsystem can
still become ready, but the flash is in a degraded mode, and the backup image
is unavailable. This is a warning RAS ticket.
Detection Scenarios The robotics firmware auto-level process was unable to update one of the
robot controller board's flash parts.
Root Cause One of the robot controller board's flash partitions is bad.
Service Resolution
Steps
Perform DR086 - Resolve Robotics
Degraded Flash Warning on page 405.
Possible CRUs/FRUs Note: Read and perform all resolution steps before dispatching any parts.
Dispatch the first part listed below for replacement. If this does not solve the
problem, dispatch the second part, and so on, in order. Dispatch only one part
(or set of parts) at a time.
1 Robot Assembly
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