PowerVault ML6000 Maintenance Guide 317
T117
T117 - Robotics Auto-Level Failure
Description This RAS ticket occurs with Model 2 robots only (to determine which your
library contains, see How to Determine Which Robot Your Library Contains
on
page 165).
GUI Description: The robotics firmware auto-level process failed to update
either the robot flash image or the scanner flash image.
Explanation: The normal firmware auto-level process for robotics was not
successful. Each time the robot is initialized, the firmware level of the robot is
checked to be consistent with the level required by the main library firmware.
If the level is not correct, the robotics firmware will be up-leveled or down-
leveled accordingly. Failure in this process to update to the correct robotics
firmware level results in the generation of this RAS ticket.
Detection Scenarios The Robot Controller Board could not perform one of the following operations:
• Validate the received flash image.
• Program its flash with the robot flash image.
• Program its scanner with the scanner firmware image.
Root Cause • Flash image CRC failure on the received file.
• Hardware failures that result in unsuccessful flash programming.
Service Resolution
Steps
Perform DR08
5 - Resolve Robotics Auto-Level Failure on page 404.
Possible CRUs/FRUs Note: Read and perform all resolution steps before dispatching any parts.
Dispatch the first part listed below for replacement. If this does not solve the
problem, dispatch the second part, and so on, in order. Dispatch only one part
(or set of parts) at a time.
1 Robot Assembly
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