236 Troubleshooting the Tape Library
T038
T038 - Drive TapeAlert 9 – Write Protected
Description GUI Description: The drive was requested to write to a write-protected tape
cartridge.
Explanation: System determines that a write was attempted on a write
protected tape cartridge.
Detection Scenarios Tape drive issues a TapeAlert 9.
Root Causes Write protect feature on tape cartridge is protecting the tape cartridge, but the
user is trying to write to it.
Service Resolution
Steps
1 Perform DR014 -
Resolve Write-Protected Tape Cartridge on page 373.
2Use the Details option in the RAS ticket to identify which tape drive reported
the RAS ticket. If possible, check the front of the tape drive for error
indications. Clear the RAS ticket.
3 Isolate the media which was used in the tape drive and caused the error.
Inspect the media and ensure that the write protect tab is not engaged. If tab
is not engaged, try the operation with another piece of known good media.
Possible CRUs/FRUs Note: Read and perform all resolution steps before dispatching any parts.
Dispatch the first part listed below for replacement. If this does not solve the
problem, dispatch the second part, and so on, in order. Dispatch only one part
(or set of parts) at a time.
1 Tape Cartridge
To Next Page
Loading...
