PowerVault ML6000 Maintenance Guide 205
T009
T009 - Drive Load Unsuccessful, Motion OK
Description GUI Description: An attempted drive load failed, but robotic motion appeared
normal.
Explanation: The robot has successfully completed all motion profiles
associated with putting to a tape drive, but the tape drive reports that the tape
cartridge did not load.
Detection Scenarios While checking the status of a tape drive after a put motion profile to the tape
drive is completed, the tape drive does not report back a loaded state.
Root Causes • Defective tape drive.
• Defective tape cartridge.
• Motion profile was successful as detected at motor encoders, but the tape
cartridge did not get placed far enough.
• Picker dragged tape cartridge back out of tape drive, but not far enough to
trigger picker cartridge present sensor.
Service Resolution
Steps
1 Perform DR030 - Resolve Drive Load Failure
on page 381.
2 Open the main door and inspect all drive sleds for any media not fully loaded
into a tape drive. Remove any media, clear the RAS ticket, and retry the
operation with another known good piece of media. If using library firmware
400G or later, run an IVT - Drive test through the Library Tests option in the
operator panel.
Note: IVT is optimized for library firmware versions 520G and above and
libraries built after July 1, 2008 (serial numbers with last four digits 8602 and
above).
• If your library was built on or before July 1, 2008, and you are running
firmware version 520G or later, you will not be able to run the IVT test, even
though the selection is available.
• If your library was built on or before July 1, 2008, and you are running
firmware version 500G or earlier, you can run the test, but it is not
recommended because it may produce erroneous results.
Possible CRUs/FRUs Note: Read and perform all resolution steps before dispatching any parts.
Dispatch the first part listed below for replacement. If this does not solve the
problem, dispatch the second part, and so on, in order. Dispatch only one part
(or set of parts) at a time.
1Drive Sled
2 Picker Assembly (if Model 1 robot is installed) or
Robot Assembly (if Model 2 robot is installed)
3 Y-carriage Assembly (if Model 1 robot is installed)
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