PowerVault ML6000 Maintenance Guide 309
T108
T108 - Incompatible Drive Brand
Description GUI Description: An incompatible drive sled installation has been detected.
Explanation: Different library products and configurations support different
drives. The drive sleds will contain certain configuration information that the
library will use to validate that the drive is indeed configured properly for the
respective library brand. If a drive's configuration data does not match what
the library expects, the drive will not be usable, and this RAS ticket will be
generated.
Detection Scenarios Upon drive sled detection by library firmware, the drive sled EEPROM reports
a drive sled brand that does not match the library brand.
Root Causes • User installed a drive sled from a different library brand.
• User did not purchase the drive sled from an official sales channel.
• Drive sled does not have the correct configuration information programmed.
Service Resolution
Steps
Perform DR068 -
Resolve Incompatible Drive Brand on page 397.
Possible CRUs/FRUs Note: Read and perform all resolution steps before dispatching any parts.
Dispatch the first part listed below for replacement. If this does not solve the
problem, dispatch the second part, and so on, in order. Dispatch only one part
(or set of parts) at a time.
1Drive Sled