PowerVault ML6000 Maintenance Guide 227
T029
T029 - Key Server Communication Warning
Description The library is unable to successfully monitor the communication path and
operation status of the configured key server.
The key management feature of the library allows the user to connect two key
servers for redundancy. If communication fails during background key server
path testing, this RAS ticket will be generated. A separate RAS ticket will be
created for each key server that fails.
Detection Scenarios Library detects that communication with a key server is not successful.
Root Causes • Primary/secondary key server is not connected properly.
• Primary/secondary key server is not configured properly.
• Library Ethernet settings are not configured properly.
Service Resolution
Steps
1 Perform DR136 - Resolve EKM Server Connectivity Issue
on page 418.
2 Perform EKM Path Diagnostics (Tools > Diagnostics > EKM > EKM Path
Diagnostics in the Web client). See Running
EKM Path Diagnostics on
page 8.
Possible CRUs/FRUs Note: Read and perform all resolution steps before dispatching any parts.
This may require a replacement of the key server.
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