Dell PowerVault ML6000 Maintenance Guide

PowerVault ML6000 Maintenance Guide 297
T096
T096 - Module Communication Error
Description GUI Description: An error occurred while trying to communicate with a
module.
Explanation: The system is having a problem finding and/or communicating
with all the modules in the library.
Detection Scenarios At bootup, the library cannot determine the status of all the modules in the
library.
Root Causes • Damaged module terminator or module-to-module cable with bent or broken
pins.
• I/E station sensor error.
• I2C bus error.
Service Resolution
Steps
1 Perform DR056 - Resolve Module Communication
on page 393.
2 Inspect the module terminators and module-to-module cables for loose
connectors or damage (bent or broken pins). If damaged, replace the part.
Reseat the terminators and cables.
3 Inspect the LEDs on the LCB to ensure proper operation. The green LED
should blink once every second, and the blue LED should blink once every
10 seconds.
4 Upgrade the library firmware to the latest revision listed on http://
support.dell.com.
Possible CRUs/FRUs Note: Read and perform all resolution steps before dispatching any parts.
Dispatch the first part listed below for replacement. If this does not solve the
problem, dispatch the second part, and so on, in order. Dispatch only one part
(or set of parts) at a time.
1 Module terminators and module-to-module cables

Dell PowerVault ML6000 Specifications

General

Brand	Dell
Model	PowerVault ML6000
Category	Storage
Language	English