350 Troubleshooting the Tape Library
T154
T154 - Drive Encryption Monitoring Warning
Description GUI Description: A tape drive request to initiate a library managed encryption
key exchange did not provide the required request details to service the
encryption key exchange request.
Explanation: The drive sled controller firmware suspended Encryption
Service Request (ESR) monitoring of the tape drive, due to the tape drive
having indicated an ESR, but when the drive sled controller firmware
requested details from the tape drive, no data was provided. If this issue is
encountered twice in a row, ESR monitoring will be suspended for the duration
of the drive mount session and will be re-enabled when a new tape cartridge
is mounted.
Detection Scenarios Library control firmware received a drive sled event indicating that the tape
drive reported an ESR, but details are not reported by the tape drive.
Root Causes Tape drive firmware may incorrectly report an ESR when none is outstanding,
or have a valid ESR, but not have the proper encryption key request details
available upon drive sled controller request.
Service Resolution
Steps
Perform DR111 - Resolve Drive Encryption Service Request Monitoring
on
page 415.
Possible CRUs/FRUs Note: Read and perform all resolution steps before dispatching any parts.
Dispatch the first part listed below for replacement. If this does not solve the
problem, dispatch the second part, and so on, in order. Dispatch only one part
(or set of parts) at a time.
1Drive Sled
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