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Dell PowerVault ML6000 Maintenance Guide
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PowerVault ML6000 Mainte
nance Guide
455
Cage nut — Used
in racks
with
round holes
4
M5 thumbscrew — Secures the
rack ea
rs
4
Rack ear, left — Ho
lds the
modules in the rack
1
Rack ear, right — Holds the
modules in the rack
1
Table 19
Rack Ear Kit Contents
Component
Description
Quantity
472
474
Table of Contents
Default Chapter
3
Table of Contents
3
1 About this Guide and Your Product
19
Library Overview
19
Product Safety Statements
19
Explanation of Symbols and Notes
20
Getting more Information or Help
20
2 Common Service Procedures
21
Minimum Installation Requirements
21
Connecting to the Service Port
23
Logging in with Service Privileges
24
Using the Service Menu
24
Table 1 Service Menu Vs. Web Client Diagnostics Menu
25
Running EKM Path Diagnostics
26
Differences between Manual and Automatic EKM Path Diagnostics
27
Using Manual EKM Path Diagnostics
27
Using Automatic EKM Path Diagnostics
28
Capturing a Snapshot
29
E-Mailing a Capture Snapshot
29
Downloading a Capture Snapshot
30
Resetting the Admin Password
29
Saving and Restoring the Configuration
30
Saving the Configuration
31
Restoring the Configuration and Library Firmware
31
Taking Partitions Online
31
Taking the Library Online/Offline
31
Powering on the Library
32
Shutting Down, Turning Off, and Completely Removing Power from the Library
32
Shutting down the Library
32
Powering off the Library
33
Completely Removing Power from the Library
33
Taking Partitions Offline
32
Manually Unlocking an I/E Station Door
33
Unlocking a Push-Button Lock
33
Unlocking a Screw Lock
34
Restarting the Library
33
Testing Your Fix
34
Using the Installation Verification Test
34
Running the IVT
35
About the IVT Log
36
Viewing the Last Summary Log
36
Viewing the Last Detailed Log
36
E-Mailing the Last Detailed Log
36
Running Library Demo
36
Starting Library Demo
36
Stopping Library Demo
37
Restoring Defaults
37
Deleting All Library Partitions
38
Using Advanced Reporting
38
3 Library Installation and CRU Replacement
39
Cabling the Library
40
Specific Instructions for LTO-5 and LTO-6 Tape Drives
40
Figure 1 IBM LTO-5 Single Port Fibre Channel Tape Drive
41
Figure 2 IBM LTO-5 Dual Port SAS Tape Drive
41
Cabling Libraries with SCSI Tape Drives
42
Figure 3 Stand-Alone 5U Library Control Module SCSI Cabling
42
Figure 4 Multi-Module SCSI Cabling
43
Figure 5 Cabling One or Two Tape Drives Per SCSI Bus
44
Cabling Libraries with SAS Tape Drives
45
Figure 6 Stand-Alone 5U Library Control Module SAS Cabling
46
Figure 7 Multi-Module SAS Cabling
47
Cabling Libraries with Fibre Channel Tape Drives Connected Directly to a Host or Switch
49
Figure 8 Stand-Alone 5U Library Control Module Fibre Channel Cabling
49
Figure 9 Multi-Module Fibre Channel Cabling
50
Cabling Libraries with Fibre Channel Tape Drives Connected to Fibre Channel I/O Blades
52
Figure 10 FC I/O Blade
53
Figure 11 FC with I/O Blade Cabling
54
Recommended Library Cabling for FC I/O Blades
56
Table 2 Recommended Fibre Channel Cabling with I/O Blades in Maximum Capacity Library
57
Table 3 Cable Management Kit Contents
58
Table 4 Cover Plate Location
69
Installing the 9U Expansion Module
70
Installing the 5U Library Control Module
73
Preparing to Use the Multi-Module Library
73
Adding 9U Expansion Modules to an Existing Library
74
Preparing to Install an Additional 9U Expansion Module
77
Unstacking the Existing Modules
78
Installing the New 9U Expansion Module
82
Table 5 Cover Plate Location after Adding a 9U Expansion Module
82
Preparing to Use the Library
86
Preparing to Remove or Replace a Module
88
Figure 16 Library Configuration Example 1
89
Figure 17 Library Configuration Example 2
91
Permanently Removing 9U Expansion Modules from an Existing Library
93
Removing the 9U Expansion Module
93
Table 6 Cover Plate Location after Removing a 9U Expansion Module
97
Preparing to Use the New Library Configuration
98
Removing the 5U Library Control Module
102
Replacing a 5U Library Control Module
102
Replacing the 5U Library Control Module
105
Preparing to Use the 5U Library Control Module
109
Replacing a 9U Expansion Module
110
Removing the 9U Expansion Module
111
Replacing the 9U Expansion Module
114
Preparing to Use the 9U Expansion Module
119
Removing and Replacing the Library Control Blade and LCB Compact Flash Card
120
Replacing the LCB and LCB Compact Flash Card
120
Figure 18 LCB and Compact Flash Card
121
Adding a Redundant Power Supply
124
Adding, Removing, and Replacing Power Supplies
124
Permanently Removing a Redundant Power Supply
125
Removing and Replacing a Power Supply
125
Using the Rack-Mount Kit to Install a Library in a Rack
126
Rack-Mount Kit Contents
127
Table 7 Rack-Mount Kit Contents
127
Rack Ear Kit Contents
128
Table 8 Rack Ear Kit Contents
129
Installing the Rack-Mount Shelves
130
Preparing Rack-Mount Kit for Installation
130
Preparing Modules for Rack Installation
132
Installing the Bottom Module in the Rack
134
Installing Additional Modules into the Rack
137
Adding a Tape Drive
145
Adding, Removing, and Replacing Tape Drives
145
Permanently Removing a Tape Drive
146
Removing and Replacing a Tape Drive
147
Adding, Removing, and Replacing FC I/O Blades
148
Figure 19 FC I/O Blade and Fan Blade Bays in Expansion Module
149
Read this First: Complete Installation Steps
149
Control Paths and FC I/O Blades
151
Adding an FC I/O Blade
152
Removing an FC I/O Blade
154
Replacing an FC I/O Blade
154
Adding an FC I/O Fan Blade
155
Adding, Removing, and Replacing the FC I/O Fan Blade
155
Removing an FC I/O Fan Blade
157
Replacing an FC I/O Fan Blade
157
Preparing the Library for Moving or Shipping
158
Table 9 Library Components: Required Library State
159
General Service Guidelines
160
Required Tools
160
CRU and FRU Listings
162
Managing Power Cords
59
Figure 12 Power Cord Management
60
Managing Ethernet Cables
61
Figure 13 Ethernet Cable Management
62
Figure 14 Cable Management, All Cables, FC I/O Blades Installed
63
Installing a Stand-Alone 5U Library Control Module
64
Installing a New Multi-Module Library Configuration
65
Preparing to Install a Multi-Module Library
66
Figure 15 Cover Plate with Y-Home Flag
68
Cable Management Guidelines
58
Cable Management Kit
58
4 General Service and Replacing Frus
159
Before You Start
159
Required Library State
159
Table 10 Crus and Frus
163
Removing and Replacing Front Bezels
164
Replacing Front Bezels of the I/E Station
164
Replacing Front Bezels of the Access Door
165
Removing and Replacing the Drive Power Fuse
166
Figure 20 DSIB Fuse Location, Control Module
167
Figure 21 DSIB Fuse Location, Expansion Module
168
Removing and Replacing the I/E Station Lock Assembly
168
Removing and Replacing the I/E Station Slide Assembly
169
Removing and Replacing the I/E Station Slide Assembly (5U Library Control Module)
170
Removing and Replacing the I/E Station Slide Assembly (9U Library Expansion Module)
170
Removing and Replacing the I/E Station
172
Removing the I/E Station
172
Replacing the I/E Station
172
Removing and Replacing the I/E Safety Doors
173
Removing and Replacing the I/E Safety Door from a 5U Library Control Module
173
Removing and Replacing the I/E Station Safety Door from a 9U Library Expansion Module
176
Figure 22 Bottom Door
178
Removing and Replacing the Operator Panel (LCD)
180
Removing and Replacing the Robot Assembly
182
How to Determine Which Robot Your Library Contains
183
Physical Indicators
183
Software Indicators
183
FRU Replacement Strategy for Model 1 and Model 2 Robots
183
Removing the Model 1 and Model 2 Robot Assemblies from the Library
183
Installing the Model 1 and Model 2 Robot Assemblies in the Library
189
The Library
194
Removing and Replacing the Model 1 Y-Carriage Assembly
197
Removing and Replacing the Cable Spool
199
Preparing the Library
199
Removing the Cable Spool
202
Replacing the Cable Spool
205
Preparing to Use the Library
206
Removing and Replacing Columns
207
Fiducial Placement on a Column
208
Figure 23 Fiducial
208
Figure 24 5U Control Module Fiducial Location
209
Figure 25 9U Expansion Module Fiducial Location
209
Figure 26 5U Control Module Column Location
210
Figure 27 9Uexpansion Module Column Location
210
5 Troubleshooting the Tape Library
211
How the Library Reports Problems
211
Working with RAS Tickets
211
Viewing RAS Tickets
212
Resolving RAS Tickets
212
Closing RAS Tickets Automatically
212
Closing All RAS Tickets
212
RAS Ticket Error Codes
212
T000
213
T001
214
T002
215
T003
216
T004
217
T005
218
T006
219
T007
220
T008
221
T009
223
T010
224
T011
225
T012
226
T013
227
T014
229
T015
230
T016
232
T018
233
T019
234
T020
235
T021
236
T022
238
T023
239
T024
240
T025
241
T026
242
T027
243
T028
244
T029
245
T030
246
T031
247
T032
248
T033
249
T034
250
T035
251
T036
252
T037
253
T038
254
T039
255
T040
256
T041
257
T043
258
T044
259
T045
260
T046
261
T047
262
T048
263
T049
264
T050
265
T051
266
T052
267
T053
268
T055
269
T056
270
T057
271
T058
272
T059
273
T060
274
T061
275
T062
276
T063
278
T064
280
T065
281
T066
282
T067
283
T068
284
T069
285
T070
286
T071
287
T072
288
T073
289
T074
290
T075
291
T076
292
T077
293
T078
294
T079
296
T080
297
T081
299
T082
301
T083
302
T084
303
T085
304
T086
305
T087
306
T088
307
T089
309
T090
310
T091
311
T093
312
T094
313
T095
314
T096
315
T097
316
T098
317
T099
318
T100
319
T101
320
T102
321
T103
322
T104
323
T105
324
T106
325
T107
326
T108
327
T109
328
T111
329
T112
330
T113
331
T114
332
T115
333
T116
334
T117
335
T118
336
T120
337
T121
338
T122
339
T123
340
T124
341
T125
342
T126
343
T127
344
T128
345
T129
346
T130
347
T131
348
T132
349
T133
350
T134
351
T135
352
T136
353
T137
354
T138
355
T139
356
T140
357
T141
358
T142
359
T143
360
T144
361
T145
362
T146
363
T147
364
T148
365
T149
366
T153
367
T154
368
T178
369
T180
370
T181
371
T182
372
T183
373
T184
374
T185
375
T186
376
T187
377
T188
378
T190
379
T191
380
T192
381
T193
382
T194
383
Diagnostic Resolutions
384
DR002 - Resolve Tape Cartridge Recovery
385
DR004 - Resolve Full Destination Element
386
DR006 - Resolve Unload Timeout
387
DR008 - Resolve Stuck I/E Station Interrupt
388
DR009 - Resolve AC Failure
389
DR011 - Resolve I/E Station Lock/Unlock Failure
390
DR013 - Resolve Drive Connection Issue
391
DR015 - Resolve Unsupported Tape Format
392
DR018 - Resolve Drive Cleaning Requirement
393
DR020 - Resolve Library Inventory Mismatch
394
DR022 - Resolve Missing Power Supply
395
DR025 - Resolve Stuck I/E Station Sensor
396
DR027 - Resolve Unknown Library SN Label
397
DR029 - Resolve Drive Sled Communication Loss
398
DR030 - Resolve Drive Load Failure
399
DR032 - Resolve Drive Control Path Failure
400
DR034 - Resolve Open Storage I/E Door
401
DR036 - Resolve Partially Open I/E Station
402
DR038 - Resolve Tape Blocker Location
403
DR041 - Resolve Robot Installation
404
DR043 - Resolve Invalid Cleaning Cartridge
405
DR045 - Resolve Drive Tapealert 1, 5, 6 - Read/Write Problem
406
DR046 - Resolve Drive Tapealert 8 - Suspect Data Grade Tape
407
DR049 - Resolve Drive Tapealert 30, 31 - Drive Hardware Error
408
DR050 - Resolve Invalid Tape Location]
409
DR053 - Resolve Network Configuration Issue
410
DR056 - Resolve Module Communication
411
DR059 - Resolve FC I/O Blade Memory Error
412
DR062 - Resolve Host Port Failover
413
DR064 - Resolve FC I/O Blade CAN Failure
414
DR066 - Resolve FC I/O Blade Fan Alert
415
DR071 - Resolve FC I/O Blade Product Mismatch
416
DR073 - Resolve FC I/O Blade Voltage Alarm
417
DR076 - Resolve Get Failure
418
DR078 - Resolve Tape Load/Unload Failure
419
DR081 - Resolve Autoclean Failure
420
DR082 - Resolve Library Calibration Failure
421
DR083 - Resolve Drive Voltage Problem
422
DR086 - Resolve Robotics Degraded Flash Warning
423
DR089 - Resolve X, Z, Theta Axis Motion Failure
424
DR091 - Resolve Robotics Hardware Error - Picker
425
DR093 - Resolve Robotics Communication Error
426
DR094 - Resolve Drive Power Fuse Failure
427
DR097 - Resolve Invalid EKM Configuration
428
DR099 - Resolve Barcode Label Mapping
429
DR102 - Resolve Robotics Z Axis Motion Failure
430
DR104 - Resolve EKM License Violation
431
DR110 - Resolve Drive Control Failure
432
DR111 - Resolve Drive Encryption Service Request Monitoring
433
DR118 - Resolve EKM Path Test Delay
434
DR130 - Resolve Drive Tapealert 60 - WORM Overwrite Attempt
435
DR133 - Resolve Drive Tapealert 3 - Hard Error
436
DR137 - Resolve Media Threshold Notification
437
DR147 – Resolve Suspect Drive Command
438
RR002 - Remove and Replace LCB
439
RR003 - Remove and Replace Power Supply
440
RR007 - Remove and Replace LCB Hardware Clock
441
RR013 - Remove and Replace Display Assembly
442
RR016 - Remove and Replace Incompatible Robot
443
RR020 – Remove and Replace Duplicate Tape Cartridge
444
Interpreting Leds
445
Figure 28 Location of Blade Leds
446
Table 11 Blade Status Leds
447
Blade Port Leds
448
Table 13 Fibre Port Link LED on I/O Blade
448
Table 12 LCB Ethernet Hub Link Activity
448
Figure 29 Location of Tape Drive Leds
449
Table 14 Tape Drive Leds
449
Table 15 Fibre Port Link LED on Tape Drive
450
Table 16 Power Supply Leds
450
Interpreting "Library Not Ready" Messages
451
6 Library Drawings
453
Component Diagrams
454
Figure 31 Library, Front View Showing Front Bezels
455
Figure 32 ML6020, Rear View
456
Library Rear View
456
Figure 33 5U Library Control Module, Front
457
Figure 34 Library, Front View, I/E Station Door Open
457
U Library Control Module
457
Figure 35 Library Front View, Access Door, and I/E Station Door Open
458
Figure 36 I/E Station Lock Assembly
458
Figure 37 I/E Station Slide Assembly (Removed from Module)
459
Figure 38 Access Door, Inside (Showing Back of Operator Panel)
459
Figure 39 Operator Panel
460
Robot Assembly
460
Figure 40 Model 1 Robot Assembly with Original Cable Spool
461
Figure 41 Model 2 Robot Assembly (Picker Assembly and Y-Carriage Assembly)
462
Picker Assembly
462
Figure 42 Model 1 Picker Assembly
463
Figure 43 Model 2 Picker Assembly
463
Figure 44 Original Cable Spool
464
Model 1 Y-Carriage Assembly
464
Figure 45 Cable Spool as of August 27, 2007
465
Parking Tab
465
Figure 30 ML6020, Front View
454
Table 17 Differences between the Parking Tabs
465
Figure 46 Model 1 Parking Tab, Parked
466
Figure 47 Model 2 Parking Tab, Parked
466
Figure 48 Library Control Blade
467
Figure 49 Power Supplies
468
Figure 50 Power Supplies, Back View
469
Tape Drive, Front
469
Figure 51 Tape Drive, Front View
470
Figure 52 Fibre Channel Tape Drive, Rear View
470
Figure 53 SCSI Tape Drive, Rear View
470
Rack-Mount Kit Accessories
471
Table 18 Rack-Mount Kit Contents
472
Table 19 Rack Ear Kit Contents
473
Figure 54 Rack-Mount Rails in Rack (as Viewed from the Front, Showing Studs Installed in Rack)
474
Figure 55 Rack-Mount Rails in Rack (as Viewed from the Back, Showing Studs Installed in Rack)
474
Figure 56 Rack-Mounted Library, Front
475
Rack-Mounted Library
475
Figure 57 Rack-Mounted Library, Back
476
System Diagrams
476
Figure 58 Electrical System, 5U Library Control Module
477
Figure 59 LCB Functions
478
Figure 60 Accessor Control Block
480
Figure 61 Door and Import/Export Board (DIEB)
480
Figure 62 Door and Display Block
481
Figure 63 Power System Block
481
Figure 64 Fan Control Board
482
Figure 65 Library Cables
483
Figure 66 Library System Grounding
484
Figure 67 Library Power System
485
7 Glossary
487
Other manuals for Dell PowerVault ML6000
User Guide
122 pages
Faq
26 pages
Quick Start Guide
7 pages
Getting Started
12 pages
Important Information
26 pages
Reference Guide
156 pages
Supplementary Guide
1 page
Getting Started Guide
56 pages
Setup Guide
66 pages
4
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Dell PowerVault ML6000 Specifications
General
Brand
Dell
Model
PowerVault ML6000
Category
Storage
Language
English
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