Dell PowerVault ML6000 Maintenance Guide

372 Troubleshooting the Tape Library
• Self test failed – Inspect the module connectors and module-to-module cables for bent or
broken pins. Contact service to order replacement cable or expansion module.
• Self test passed – Power cycle the library to allow for a final termination and connectivity
check.
Select Continue before you turn off the library power.
3 The library determined that the problem is corrected. The RAS ticket will be closed.
DR011 - Resolve I/E Station Lock/Unlock Failure
This DR provides customer resolution steps for:
• T031
on page 229
• T032
on page 230
Problem: An I/E station lock failed to operate properly. It is possible for a user to interfere with lock and
unlock operations by trying to open/close an I/E station door while the lock is attempting to engage or
disengage.
1 If the user opened or closed the I/E station at the time the problem was reported, close this RAS ticket
and retry operations.
2 If there was no user interaction with the I/E station at the time the problem was reported, defective
hardware is likely.
3 If the issue re-occurs, contact Service to resolve the problem.
4 You have three options:
a. Select Close to close the ticket now.
b. Select Exit to leave the ticket open for future troubleshooting.
c. Select Back to return to the Diagnostic Resolution.
DR012 - Resolve Drive TapeAlert 32 - Host Interface
This DR provides customer resolution steps for T051 on page 248.
Problem: A tape drive has detected and reported a problem with its host interface connection. This can be
caused by a loose or disconnected cable, bad termination, or other FC, SAS, or SCSI communication
issues.
1 If the drive is a SCSI drive:
• Check for proper termination.
• Check whether the cable length meets SCSI limits.
• Check host and drive connectors for bent or broken pins.
• Secure host and drive connectors,
2 If the drive is a SAS or Fibre Channel drive:
• Check that cable connections are secure.
• Check for broken or pinched cables.
• Check for cable bend radius being too tight.
• Check that cable connections are clean.
3 Check that all hardware components between the host and drive are communicating correctly.

Dell PowerVault ML6000 Specifications

General

Brand	Dell
Model	PowerVault ML6000
Category	Storage
Language	English