Thermo Scientific appliedbiosystems SeqStudio Flex Series - Page 503

Observation Possible cause Recommended action
When saving a PSM file in the Plate Manager
software (cloud), "You do not have edit
permission to the cloud group" message is
displayed
You are saving to
a Thermo Fisher
™
Connect group and
you do not have
edit permissions
for the group.
Save to a dierent location, or request edit
permissions from the group administrator.
Import CSV fails but import PSM with the
same settings imports with no errors
The run module,
dye set, analysis
settings, size
standard, file
name convention,
or results group
specified in the
CSV file does
not exist on the
instrument.
The CSV file
contains the names
only of the run
module, dye set,
analysis settings,
size standard, file
name convention,
or results group. It
does not contain
the settings.
The PSM file
contains the names
and settings of
the size standard,
dye set, or run
module. The size
standard, dye set,
or run module
are automatically
created when the
PSM file is
imported.
Create the size standard, dye set, or run
module on the instrument.
Appendix A Troubleshooting
Plate Manager software troubleshooting
A
SeqStudio
™
Flex Series Genetic Analyzer with Instrument Software v1.0 User Guide
503