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Hicom 150 E Office
Siemens Hicom 150 E Office Service Manual
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Hicom 150 E Office
Se
r
v
ice Ma
n
ual
Release 1.0
P
3
10
0
3
-
M
1530
-X403
-2-7
6
20
2
Table of Contents
Table of Contents
3
P31003-M1530-X403
17
Table of Contents
25
1 Important Information
29
Safety Information
29
Safety Information: Danger
29
Safety Information: Warning
30
Safety Information: Caution
31
Behaviour in Emergencies
32
General Information
32
Reporting Accidents
33
Data Protection and Data Security
33
Structure of this Service Manual (Eshb)
34
Implementing Features
35
2 System Data
36
Default Chapter
36
Introduction
36
Overview
36
Table 2-2 Technical Data
36
Design
37
Design of Hicom 150 E Officepro
37
Terminals
37
Design of Hicom 150 E Officecom
38
Design of Hicom 150 E Officepoint
39
Design of Hicom 150 E Officeone
40
Hicom 150 E Officepro System Environment
40
System Environment
40
Hicom 150 E Officecom System Environment
41
Hicom 150 E Officepoint System Environment
42
Hicom 150 E Officeone System Environment
43
Hicom 150 E Officecom
44
Hicom 150 E Officeone
44
Hicom 150 E Officepoint
44
Hicom 150 E Officepro
44
System-Specific Capacity Limits
44
Table 2-1 Hicom 150 E Office - System-Specific Capacity Limits
44
Technical Data
45
Transmission Data for Hicom 150 E Officepro
45
CE Conformity
46
SAFETY International
46
Technical Specifications and Conformity
46
Environmental Conditions
47
List of Documentation
47
Table 2-3 List of Available Documentation for Hicom 150 E Office
47
3 Boards
49
Overview
49
Table 3-1 Hicom 150 E Office - Functional Overview of All Boards/Components Used
49
Table 3-2 Hicom 150 E Office - Model Overview of All Boards/Components Used
51
Hicom 150 E Officeone
53
Central Boards
54
Cbfc
54
Table 3-3 Leds H1-H10 and Their Meaning
55
Table 3-4 Contact Assignments (Officecom/Officepoint)
55
Table 3-5 Numbering Plan (Officecom/Officepoint)
56
Cbmod
57
Cgm
59
Conbo
59
Exteb
59
Fmc
60
Imod
60
Table 3-6 Variants of the Flash Memory Card and Their Application
60
Psuc
61
Psuf
61
Psui
62
Sbs
64
Table 3-7 Officeone Contact Assignments
65
Table 3-8 Officeone Numbering Plan
66
Usvc
66
Usvf
67
Usvi
68
Table 3-9 Hicom 150 E Officepro - Board Power Requirements
71
Peripheral Boards
74
LAN Bridge
74
Sla16
75
Table 3-10 Contact Assignment of AUI Interface
75
Table 3-11 Contact Assignment of 10Base-T Interface
75
Table 3-12 SLA16 - LED States
76
Table 3-13 SLA16 - Cable Assignment
77
Slmc8
78
Table 3-14 SLMC8 - LED States
78
Table 3-15 SLMC8 - Cable Assignment
79
Slmo8 / Slmo24
80
Table 3-16 SLMO8/SLMO24 - LED State
81
Table 3-17 SLMO8 / SLMO24 - Cable 1 Assignment (SU X8)
81
Table 3-18 SLMO8 / SLMO24 - Cable 2 Assignment (SU X9)
82
Slu8
84
Stls2 / Stls4
84
Table 3-19 SLU8 Contact Assignment
84
Stmd8
85
Table 3-20 STMD8 - LED States (H301 to H308)
89
Table 3-21 STMD8 - Cable Assignment
90
Tiel
91
Table 3-22 TIEL - Function of the DIP-FIX Switches
94
Table 3-23 TIEL - LED States
98
Table 3-24 TIEL - Cable Assignment
98
Table 3-25 TLA2/TLA4 Contact Assignment
100
Tla2 / Tla4 / Tla8
100
Table 3-26 TLA8 Contact Assignment
101
Tml8W
101
Tmom
104
Tms2
108
Ts2
114
4Sla / 8Sla / 16Sla
117
Options
120
Alum4
120
Exm
121
Gee8
122
Gee12 / Gee16 / Gee50
123
Mppi
124
Opa
125
Pft1 / Pft4
125
Real
127
Strb
129
Plus Products
131
V24/1 / V24/2
131
V24 Adapter
132
Using Boards from Hicom 150 E / Hicom 100 E
136
Overview
136
4 Installation
139
Installation of Hicom 150 E Officepro
139
Overview
139
Installation Procedures
140
Mounting the Main Distribution Frame MDFU / MDFU-E
141
Selecting the Installation Site
141
Unpacking the Components
141
Overview
142
Removing the Cabinet Cover
142
Setting up the System Cabinets
142
Setting up a Single-Cabinet System
143
Setting up a Two-Cabinet System (Stacked)
143
Setting up a Two-Cabinet System (Side by Side)
145
Setting up a Three-Cabinet System (Stacked)
146
Earthing the System
147
Checking the Protective Earth
150
Connecting the Cables
150
Laying the Line Network and Setting Jumpers on the MDFU/MDFU-E
156
Loading the System Software
159
Configuration Information
160
Inserting/Removing Boards
163
Connecting Terminals
164
Performing a Visual Inspection
164
Installation of Hicom 150 E Officecom, Officepoint, Officeone
166
Overview
166
Procedure for Installing Hicom 150 E Officecom, Officepoint
166
Procedure for Installing Hicom 150 E Officeone
171
Selecting the Installation Site
172
Connecting Terminals
173
Laying the Cables
173
Unpacking the Components
173
Performing a Visual Inspection
174
6 Expanding the System
175
Expanding Hicom 150 E Officepro
175
Overview
175
Using a UPS
175
Installing USVI Cabinets
176
Connecting a USVI to a System
178
Protective Earth for USVI Cabinet(S)
178
Retrofitting Peripheral Boards
181
Connecting a P 500 Printer
183
Connecting Hicom GCM
186
Upgrading from Hicom 150 E to Hicom 150 E Officepro
187
Administration
188
12 Cordless Multicell Integration CMI
189
Requirements for the Operation of Hicom Cordless 150 E
191
Mounting and Connecting the Base Station
192
Mounting the Base Station Indoors
193
Mounting the Base Station Outdoors
193
Mounting Base Station on the Mast Outdoors
194
Mounting on Outdoor Wall with Mounting Plate
196
Outdoor Wall Mounting Without Mounting Plate
197
Connecting the Base Station
198
Mobile Telephone Login/Logout on the System
199
Radio Tests
201
Checking the Radio Coverage
201
Testing the Area Coverage
202
Testing the Base Stations
202
Testing the Radio Quality
204
Result Documentation
206
Testing the Hicom Cordless 150 E Components
206
Checking the Base Station BS
206
Checking the Entire System
208
Checking the Mobile Telephone
208
Checking the Radio Coverage
208
Information for the Correction of Possible Mobile Telephone Faults
208
Site Selection for the Base Station
210
General Information on the Base Station
211
Propagation Conditions for Radio Traffic
212
Radio Wave Propagation in Free Field with Visibility
213
Radio Wave Propagation in Industrial Areas
213
Radio Wave Propagation Inside Buildings Constructed Using Brick and Lightweight Materials
214
Radio Wave Propagation Inside Reinforced Concrete Buildings with Different Interiors
215
Base Stations - Wave Propagation
217
Where Must Base Stations Not be Installed
217
Where Should Base Stations be Installed
218
Technical Data and Functions of Hicom Cordless 150 E Version
225
Base Station Data
228
Mobile Telephone Data
229
Base Station Features
230
Hicom Cordless 150 E System Number
230
Mobile Telephone Features
232
9 Terminals
234
Default Chapter
234
Overview
234
Connection
234
Optiset E Acoustic Adapter
234
Optiset E Contact Adapter
234
Optiset E Control Adapter
234
Optiset E Data Adapter
234
Optiset E Headset Adapter
234
Optiset E Headset Plus Adapter
234
Optiset E Key Module
234
Optiset E Phone Adapter
234
Optiset E Entry
235
Optiset E Entry
236
Optiset E Terminals
235
Optiset E Basic
236
Optiset E Basic
237
Optiset E Standard
237
Optiset E Standard
238
Optiset E Comfort
238
Optiset E Comfort
239
Optiset E Memory
239
Connection Requirements
240
Optiset E Memory
240
Optiset E Adapters
242
Optiset E Analog Adapter
243
Optiset E ISDN Adapter
245
Configuration Restrictions
246
Analog Terminals
249
ISDN Terminals
249
Optiset E Analog Adapter
249
Optiset E ISDN Adapter
249
5 Start-Up
251
Hicom 150 E Officepro Start-Up
251
Hicom 150 E Officepro
251
Start-Up Procedure
251
Supplying the System with Power
251
Station Number Assignment
254
Carrying out the Country Initialisation
255
Entering the Route Telephone Number
256
Carrying out a Quick Check
257
Performing Customer-Specific System Programming
257
On-Site Service
258
Customer Data Backup
258
Playing Back a CDB to a Replacement Board (CBMOD, CBFC)
259
APS Transfer
260
CDB Upgrade
260
Flash Memory Card Replacement
260
Replacing or Upgrading the System Software
260
Board Replacement (Not Applicable to Hicom 150 E Officeone)
263
Terminal Replacement
263
Error Detection, Signalling and Correction
264
Hicom 150 E Officepro / Hicom 150 E Officecom / Hicom 150 E
264
LED Signalling Concept for Central Boards
264
LED Signalling Concept for Peripheral Boards
264
Hicom 150 E Officecom / Hicom 150 E Officepoint
265
Hicom 150 E Officeone
265
Error Memory
266
Line Diagnostics
266
Line Status
266
Telephone Test
266
Activated Features Per Terminal
267
Class a Error Messages
267
Class B Error Messages
267
Error Messages
267
Measuring the System-Wide Use of Features
267
Automatic Error Correction
270
Error Correction Options
270
Error Correction with Hicom Assistant E
271
Manual Error Correction Without Hicom Assistant E
271
Automatic Error Signalling
272
Alarms on the System Telephone
272
Remote Error Signalling
272
Remote Administration and Maintenance
272
Outgoing: Callback/Error Signalling
273
Remote DTMF Administration
273
Remote Error Signalling
273
Analog Modem (IMOD) (Not Applicable to Hicom 150 E Officeone)
275
Application Notes
275
Integrated Digital Modem
276
Traffic Measurement
276
A System Programming Codes
277
Codes for Controlling Services
277
Expert Mode Codes
280
Hotline
286
Routes
286
Voice Channel Signalling Security
295
Date and Time Display
296
Boss/Secretary Functions
301
Multilingual Text Output
303
Associated Dialling
305
Associated Services
306
Display Number of Subscribers with Direct Trunk Access
308
Services in the Talk State
309
Reset Activated Features
310
Relocation Function
311
Start-Up of Hicom 150 E Officecom, Officepoint, Officeone
314
Start-Up
314
Start-Up Procedure
314
Carrying out the Country Initialisation
315
Entering the Route Telephone Number
317
Conducting Customer-Specific System Programming
318
Quick Check
318
Station and Line Number Assignment
318
Connecting ISDN (S0) Interfaces
319
Connecting ISDN Terminals
320
Connecting the ISDN CO
320
Networking Connection (Hicom 300 Cornet-N)
320
Extensions for Internal S0 Stations
321
Multi-Device Connection
322
Upgrading Hicom 150 E Officecom/Officepoint
323
Connecting a Printer, Modem or PC
323
Brief Description
324
Brief Overview
324
LAN Bridge Connection
324
LAN Bridge for LAN-LAN Coupling
325
LAN Bridge for Remote LAN Access
325
LAN Bridge for Computer Telephony Integration (CTI)
326
LAN Bridge for Telematic Functions
326
LAN Bridge Integration
329
Silent Reversal at Start and End of Call
336
Advice of Charges During Call (AOC-D)
337
Call Duration Display on Terminal
339
Call Detail Recording at Station (CDRS)
340
Optiset E
340
Definition
340
Call Detail Recording at Attendant (CDRA)
341
Call Detail Recording Per Trunk (CDRT)
343
Project Code
344
Call Detail Recording Central (CDRC)
345
Toll Fraud Monitoring
355
Call Detail Recording Using a P500 Printer
357
Routes
358
7 Implementing Features
359
Features for All Traffic Types
359
Networking
359
Features for Call Detail Recording
359
Host Link Interface (CSTA Interface)
359
10 Special Equipment
360
Answering Machine
360
Voice Mail
360
Memo for Hicom
361
Recall
362
Entrance Telephones
363
Direct Connection Without et
363
Connection Examples
364
Connection Via et Adapter Box
364
Connection Via ET/A Adapter Box
370
Connecting a Data Telephone
373
Hicom Attendant P
374
11 Plus Products
377
13 Service
381
Call Parking
387
Unscreened Transfer
388
Screened Transfer
389
Music on Hold MOH (Internal/External Source)
391
Detecting the Signalling Method of A/B Stations
397
Attendant Console (AC) / Intercept Position
398
Call Override/Intrusion
400
Overload Indication
401
Shared Transfer Switch
402
Distinctive Ringing
404
Ring Injection / Camp-On
405
Call Management (CM)
406
Call Forwarding - no Answer (CFNA) with a Timeout
412
Call Forwarding (CFW)
413
Subscriber Groups
415
Group Call
416
Group Call with Busy Signalling
418
Hunt Group (SA)
419
Leave Group Call/Hunt Group (Stop Hunt)
421
Universal Call Distribution (UCD)
422
Call Prioritisation
424
UCD Subscriber States
426
Leave UCD Group
427
Wrap-Up
428
Recorded Announcement / MOH Music on Hold
429
Automatic Call Connection (AICC) with UCD
432
UCD Night Service
433
UCD Group Status Display
434
UCD "Home Agent
435
Transfer to UCD Groups
436
Silent Monitoring
437
Do Not Disturb (DND)
438
Silent Ringing
439
Missed Calls List / Extension Number Storage
440
Call Pickup (PU)
441
Call Pickup (PU) Within Call Pickup Groups
443
Directed Call Pickup Outside a PU Group
444
Call Pickup from an Answering Machine
446
Fax Waiting Message/Answering Machine
447
Deferring a Call
449
Extension Number Configuration Via Hicom Assistant T
450
DTMF Transmission During a Call
452
Individual Code Lock
453
System Code Lock/Cos Changeover
454
Multi-Device Connection
458
Features for General External Traffic
458
Line Keys
461
Call Keys
462
Transit Traffic
464
Translate Extension Numbers to Names for System Speed-Dialling
465
Features for Incoming External Traffic
468
Call Allocation
468
Answer Group
469
Night Service
470
Direct Inward Dialling
472
Selective Seizure of a DID Number by Stations
474
Incoming Call
475
Visual and Acoustic Signalling of Dialled DID Number for Incoming Calls
475
Intercept Conditions
478
DTMF Direct Inward Dialling
481
Collect Protection Per CO Line
484
Features for Outgoing External Traffic
486
Last Number Redial (LNR)
486
Expanded Redial
487
System Speed-Dialling
488
Extension Speed-Dialling in System
490
Line Seizure Type
491
En-Bloc Dialling
492
Audible Tone Monitoring
494
End-Of-Dialling Recognition
495
Trunk Signalling Method
496
Temporary Signalling Method Changeover
498
Configurable Toll Restriction
499
Traffic Restriction Groups
501
Private Line
503
Line Queuing
504
Temporary Extension Number Display Suppression
505
Least Cost Routing (LCR)
507
Cable & Wireless Communications PLC "Single Stage
508
Cable & Wireless Communications PLC "Two Stage
508
Types of Carriers
508
Corporate Network (CN)
509
Dial-In Control Server (DICS)
509
Features for Internal Traffic
515
Direct Station Selection
515
Internal Traffic
515
Automatic Callback When Free or Busy
519
Entrance Telephone / Door Opener
519
Voice Calling / Direct Answer / Internal Paging
521
Radio Paging Equipment (PSE)
522
Single-Call Radio Paging Equipment
522
Radio Paging Equipment Via ESPA / Enhanced Radio Paging
524
Message Texts / Mailboxes / Message Waiting
525
Advisory Messages
528
Internal Directory
529
Tenant Service
532
Configuring a Tenant Service
533
Satellite PABX Capability
537
Closed Numbering
539
Toll Restriction with Cornet N
540
Call Detail Recording with Networking
541
Enquiry / Transfer / Accept
543
Camp-On
545
Callback in Idle or Busy State
546
Distinctive Ringing in the Network
546
Displaying Names / Numbers
547
CFW with Rerouting
548
Central Attendant Console
551
Sharing Centralised VM Servers
552
Sharing Speed-Dialling in the Gateway PABX
552
Euro-ISDN Features
554
Direct-Inward Dialling (DID)
554
Calling Line Identification Presentation (CLIP)
555
Multiple Subscriber Number MSN
555
Calling Line Identification Restriction (CLIR)
556
Connected Line Identification Presentation (COLP)
558
Connected Line Identification Restriction (COLR)
558
Advice of Charge (AOC)
559
Call Forwarding (CFW)
559
Call Deflection (CD)
560
Malicious Call Identification (MCID)
561
Call Hold (CH)
563
Completion of Calls to Busy Subscribers (CCBS)
563
Camp-On
564
TP (Terminal Portability / Call Parking)
565
Explicit Call Transfer (ECT)
566
User-To-User Signalling (UUS1)
566
Ptp on the User Side
567
Setting National and International Codes for Outgoing Calls
567
Tenant Services
573
Overflow
576
Conference
576
Call Detail Recording Using a Call Charge Computer (GCM, Teledata)
578
Displaying an Incoming Call as a Company Name
579
Busy Signal for Call Waiting Parties on the AC When S0 Channels Are Still Available
582
Configuring Voice Mail
583
Configuring Toll Restriction Per Extension
585
Configuring a Fax Machine
587
Configuring an ISDN System Interface
589
Configuring an ISDN Multi-Device Connection with MSN No. Assignment
590
Configuring Call Management with Group Call and Call Forwarding - no Answer
592
Announcement before Answering
594
Announcement before Answering (on Analog Port)
594
Assigning Incoming MSI Calls
596
Configuring Fixed Night Service
597
Configuring an Intercept Extension Per Line
599
Cornet Networking
601
Networking Hicom 150 E Office with Hicom 150 E Office
601
Networking Hicom 300 with Hicom 150 E Office
606
Programming Operations for All Networking Types
608
Configuring the Boss/Secretary Function
614
Boss/Secretary Systems (TOP)
616
Configuring an Internal S0 Bus with Multiple Extensions
621
Configuring Call Pickup Groups
623
Configuring a Second V24 Interface
625
Configuring an Entrance Telephone and Entrance Telephone Ring Destination
626
Names
627
Configuring a Door Busy Actuator
627
Programming a Sensor as an Alarm Dialling Device
629
Configuring Least Cost Routing (DICS)
630
Remote Administration Via ISDN
633
Remote Administration Via DTMF
636
Configuring Hicom Cordless 150 E
638
Configuring TRG Groups
640
Configuring Hotline Extensions
642
Configuring Relocate
644
UCD - Universal Call Distribution
645
Hicom 150 E Office - Hicom Agentline Office Call Distribution
652
Configuring DISA
657
Configuring an AC
659
COS Changeover after Timeout
663
Analog Tie Traffic Via TIEL Boards
665
Mozart CD Announcement Device with Start/Stop Contact at the TIEL Board
667
Mozart CD/Genius Announcement Device at the SLA Board
669
Connecting MUSIPHONE Multimax S to the TIEL Board
671
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Siemens Hicom 150 E Office Specifications
General
Brand
Siemens
Model
Hicom 150 E Office
Category
Conference System
Language
English
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