Call forwarding - no answer If an agent is called but does not answer the call, he automatically
switches to "unavailable" mode when call forwarding - no answer
takes place.
Configuration options
The feature can be configured using:
Hicom Assistant T / Hicom Assistant E
Programming Feature Via Hicom Assistant T
Configure the feature via Hicom Assistant T as follows:
Step Action
1.
Programming Feature Via Hicom Assistant E
Configure the feature via Hicom Assistant E as follows:
Step Action
1.
Performing Feature Check
Check the feature for error-free functioning as follows:
Step Action
1.
7.2.15 Leave UCD Group
Definition
An agent can temporarily leave the UCD group.
Direct calls for this agent which were not directed to the group continue to be signalled and put
through.
If necessary, the agent can send a message to any extension, e.g. a request for support.
Model-Specific Data
Subject OfficePro OfficeCom OfficePoint OfficeOne
Feature available in x x _ _
HW requirements - - - -
SW requirements As of Rel. 1.0 As of Rel. 1.0 _ _
Hicom 150 E Office Rel.1.0 Service Manual - 7.2 Features for general incoming traffic
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