Root Causes
1. Operator did not recover cartridge.
2. Operator put a cartridge in the Picker.
3. Power loss during a move with media and the library logic cannot
legitimately return it to the proper cell.
4. Physical contamination such as dust and debris on the sensor gives a
"false full state".
5. Various electrical failures.
Possible CRU Replacements
v Tape Cartridge
v Library Control Blade
Possible FRU Replacements
v Picker Assembly
v Y-axis Cable Spool
v Internal Cables and Boards Kit
Resolution Perform “DR001: Resolve Picker Cartridge Presence” on page 6-60.
T002: PUT Operation Failed, Final Cartridge Position
Unknown, Motion OK
Description GUI Description: The robot failed to place a tape cartridge and cartridge
recovery is required.
Explanation: The library cannot successfully put a tape into a drive, storage
slot, or I/O station and the final “resting place” of the tape is unknown.
There are no additional recovery logic paths to be exercised. Fundamental
servo control seems OK. If the operation was initiated by a host move media,
the move media command has failed with a SK/ASC/ASCQ 4h/15h/01h
(hardware mechanical positioning error).
Detection Scenarios PUT is not successful, PUT recovery is not successful, and a cartridge is not
known to be properly seated in the Picker or a storage slot.
Root Causes
1. Magazine is damaged.
2. Magazine is the wrong type for the cartridge.
3. A storage cell is blocked by foreign material or not clipped in and seated
correctly.
4. Calibration problem resulted in improper Picker position.
5. Picker offset problem.
6. Cartridge is damaged.
7. Unlabeled cartridge or intermittently readable cartridge label in
destination slot.
8. Drive load mechanism is not working.
9. A variety of Picker problems such as slipping gears, encoder issues, etc.
Possible CRU Replacements
v Tape Cartridge
v Library Control Blade
Possible FRU Replacements
v Picker Assembly
v Y-axis Cable Spool
v Internal Cables and Boards Kit
Resolution Perform “DR002: Resolve Tape Cartridge Recovery” on page 6-60.
6-2 TS3310 Tape Library Maintenance Information
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