T116: Robotics Firmware Image Error
Description This ticket occurs with Model 2 robots only.
GUI Description: The robotics firmware auto-level process cannot be
performed because necessary files are missing or corrupted.
Explanation: The library is unable to attempt the Robotics Firmware
auto-level process. In this case, the Robotics Firmware auto-level is not
attempted and the Robotics subsystem is left in the ‘not ready' state.
Detection Scenario
1. A necessary auto-level file is missing in the library firmware.
2. A necessary auto-level file failed validation.
Root Causes Firmware corruption.
Possible FRUs Library firmware
Resolution Perform “DR084: Resolve Robotics Firmware Image Error” on page 6-86.
T117: Robotics Auto-Level Failure
Description This ticket occurs with Model 2 robots only.
GUI Description: The robotics firmware auto-level process failed to update
either the robot flash image or the scanner flash image.
Explanation: The normal firmware auto-level process for robotics was not
successful. Each time the robot is initialized, the firmware level of the robot
is checked to be consistent with the level required by the main library
firmware. If the level is not correct, the robotics firmware will be up-leveled
or down-leveled accordingly. Failure in this process to update to the correct
robotics firmware level results in the generation of this ticket.
Detection Scenario The Robot Controller Board could not perform one of the following
operations:
1. Validate the received flash image
2. Program its flash with the Robot flash image. A necessary auto-level file
failed validation.
Root Causes
1. Flash Image CRC failure on the received file.
2. Hardware failures that result in unsuccessful flash programming.
Possible FRUs
v Picker Assembly
v Robot Assembly
Resolution Perform “DR085: Resolve Robotics Auto-Level Failure” on page 6-86.
T118: Degraded Robotics Flash
Description This ticket occurs with Model 2 robots only.
GUI Description: The robotics firmware auto-leveling process completed but
failed to update one of the redundant robot controller flash partitions.
Explanation: The library was not able to update one of the robotics flash
parts (but the other was successfully updated). The robotics subsystem can
still become ready, but the flash is in a degraded mode and the backup
image is unavailable. This is a warning ticket.
6-48 TS3310 Tape Library Maintenance Information
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