T033: Drive TapeAlert Flag 3 - Hard read or write error
Description System determines that the drive has issued a TapeAlert 3 indicating an
unrecoverable read, write or positioning error.
Detection Scenarios Tape drive issues a Tape Alert 3 which is recognized by the library during
the continuous 4 second polling cycle of drive status.
Root Causes Drive has determined that there is a problem per its internal algorithms.
Possible CRU Replacements
v Cartridge
v Drive Sled
Resolution If the cartridge is managed by a host application, remove the cartridge via
the host application.
If the cartridge is managed by the library, perform the following:
v Remove the suspect cartridge (To remove a data cartridge using the
Operator Panel, select Operations → Remove Media. To remove a cleaning
cartridge using the Operator Panel, select Operations → Remove Cleaning
Media. To remove a data cartridge using the Web User Interface, select
Manage Cartridges → Data Cartridges. To remove a cleaning cartridge
using the Web User Interface, select Manage Cartridges → Cleaning
Cartridges.).
v Insert a new cartridge (To insert a data cartridge using the Operator Panel,
select Operations → Insert Media. To insert a cleaning cartridge using the
Operator Panel, select Operations → Insert Cleaning Media. To insert a
data cartridge using the Web User Interface, select Manage Cartridges →
I/O Station. To insert a cleaning cartridge using the Web User Interface,
select Manage Cartridges → Cleaning Cartridges.).
T034: Drive TapeAlert 4 - Media Error
Description GUI Description: A tape can no longer be written or read or performance is
severely degraded.
Explanation: System determines that the drive has issued a TapeAlert 4
indicating an unrecoverable read, write or positioning error that the drive
specifically isolates to the media. This ticket is generated only if accompanied
by TA 39, to indicate a pulled leader pin.
Detection Scenarios Tape drive issues a TapeAlert 4 which is recognized by the library during the
continuous four second polling cycle of drive status.
Root Causes Drive has determined that there is a problem per its internal algorithms.
Possible CRU Replacements Tape Cartridge
Resolution Perform “DR044: Resolve Drive TapeAlert4-Media Error” on page 6-77
T035: Drive TapeAlert Flag 5 - Read Failure
Description GUI Descriptiton: The drive is having difficulty reading from a tape.
Explanation: System determines that the drive has issued a TapeAlert 5
indicating an unrecoverable read error where isolation is uncertain between
drive and media.
Detection Scenarios Tape drive issues a TapeAlert 5 which is recognized by the library during the
continuous 4 second polling cycle of drive status.
Root Causes Drive has determined that there is a problem per its internal algorithms.
Chapter 6. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx) 6-19
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