Sense Data
Viewing the Drive Error Log
The Ultrium Tape Drive keeps an error log that you can use to identify and correct
errors. The log contains the 10 most recent error codes, which appear (one at a
time) on the single-character display.
To view the drive error log:
1. Make sure that no cartridge is in the drive.
2. Within a 1 second interval press the unload button 3 times. The status light
becomes solid amber, indicating that the drive is in maintenance mode.
Note: If a cartridge is in the drive, it will eject the first time that you press the
unload button and the drive will not be placed in maintenance mode. To
continue placing the drive in maintenance mode, perform the preceding
step.
3. Press the unload button once per second until 9 appears in the single-character
display.
Note: If you cycle past the desired code, press the unload button once per
second until the code redisplays.
4. Press the unload button to view the most recent error code.
5. Refer to “Drive Error Codes” on page D-41 to determine the meaning of the
code and the action to take.
6. Press the unload button to view the next error code. (The codes are ordered;
the most recent is presented first and the oldest (tenth) is presented last. Each
time you press the unload button to view an error, the single-character display
turns ON, the error displays, then the single-character display turns OFF.)
7. Continue to press the unload button until the 10 error codes have been
displayed. After you display the tenth error code, the Ultrium Tape Drive
automatically exits maintenance mode.
To re-display the error codes, repeat steps1-7.
This function is also available from the Operator Panel by selecting Tools → All
Operator Interventions.
Fixing SCSI Bus Problems
If this is a new installation, or the customer has updated their host hardware or
software, verify that the SCSI device driver is installed properly. Refer to device
driver documentation.
Attention: In the following procedures you need to know the module (control
module or expansion unit) and location number(s) of the failing drive(s).
Table D-15. SCSI Bus Problems
For Error Type... See...
Solid Error - One Drive “Fixing a Solid Error with One Drive on a
SCSI Bus” on page D-52
Solid Error - Multiple Drives “Fixing a Solid Error with Multiple Drives
on a SCSI Bus” on page D-53
Appendix D. Using Ultrium Drives D-51
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