Table 7-1. Methods of Capturing Drive Logs (continued)
Type of Error Log Operator Panel Web User Interface SCSI/Fibre Interface
Drive Not available Service
Library->Capture
Drive Log
v “Using the ITDT
SCSI Firmware
Update, Dump
Retrieval and
Drive Test Tool”
on page 7-27
v NTUTIL or
TapeUTIL (For
more information
on these tools,
refer to the device
driver
documentation
shipped with your
library.)
Capturing a Library Log using the Service Port
Note: Ensure your browser pop-up blocker is disabled when downloading the Log
file. Pop-up blockers will prevent the File Download dialog box from
opening.
1. Perform the steps in “Using the Service Port” on page 7-9.
2. From the Web User Interface, select Service Library → Capture Library Logs.
3. Click the Download the file using the browser button to begin downloading
the library log.
4. Click the Capture Log button.
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Chapter 7. Service Procedures 7-11
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