T068: Destination Element Full
Description GUI Description: The robot determined that a destination location for a tape
cartridge move operation is already full.
Explanation: The robot has attempted to put to a drive, I/O, or storage
element and has determined that the element is full. This is distinctly NOT a
SCSI illegal request situation. At the beginning of the move media, the
library inventory has indicated that the destination element was in an empty
state to allow it to be a valid destination. During recovery operations, the
library has concluded that the cell is obstructed by a piece of media. Any
failure that is not thought to be a piece of media in the destination should
not be mapped to this ticket.
Detection Scenarios
v The destination element for a move media is full with a LABELED
cartridge. Library inventory does not know that the cell is full.
v The destination element for a move media is full with an unlabeled
cartridge. As part of recovery, the library attempts to perform a get from
the cell. If the get succeeds and a tape cartridge is detected in the picker
by the tape present sensor, then the slot is designated as full with an
unlabeled tape present.
Root Causes
v Inventory has not occurred since cartridge was placed in element by some
manual operator intervention.
v An unlabeled tape is placed in a slot by a user (not by the robot).
Possible CRU Replacements Tape Cartridge
Resolution Perform “DR020: Resolve Library Inventory Mismatch” on page 6-68.
T069: Source Element Empty
Description GUI Description: The robot determined that a source location for a tape
cartridge move operation is empty.
Explanation: The robot has attempted to get from a drive, I/O, or storage
element and has determined that the element is empty. This is distinctly
NOT a SCSI illegal request situation. At the beginning of the move media,
the library inventory has indicated that the source element was not in an
empty state and it was a valid source for a move media command. During
recovery operations, the library has concluded that the cell is genuinely
empty. Empty is defined as NOT containing a cartridge with a readable
volume serial number.
Detection Scenarios The library fails to successfully get a cartridge during a move media. The
cartridge present sensor in the Picker indicates no cartridge at the conclusion
of a GET and a subsequent inventory scan of the cell indicates that no
cartridge is present.
Root Causes Inventory has been manually changed since last robotic inventory. Cartridge
was removed from or moved within the system.
Possible CRU Replacements Tape Cartridge
Resolution Perform “DR020: Resolve Library Inventory Mismatch” on page 6-68.
Chapter 6. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx) 6-31
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