It is STRONGLY recommended that a “Shut Down Computer” is performed prior to
disconnecting VAC power from Tidel TR250 series equipment.
Failure to shut down computer can result in corruption of Customer database les !
Log In > Exit > Shut Down Computer
Always disconnect VAC Power from the unit prior to performing service.
Placing the ON/OFF Switch in the OFF position
IS NOT suffcient to prevent electrical shock or injury !!!!
When there is a problem of any nature with Tidel Equipment, perform a power reset
then attempt the function again.
A power reset can be performed by placing the ON/OFF switch
in the OFF position for a minimum of 30 seconds.
Whenever a corrective action has been performed, a power reset should be
performed prior to attempting the function again.
??? Can you duplicate the problem ????
Always have the Serial number of the unit readily available when performing service,
contacting the a Help Desk for assistance, placing parts orders or when requesting
warranty information/processing.
Tools Required
Magnetic Phillips and Straight Screwdrivers
Magnetic (JIS) #1 and #2 screwdrivers
Small needle nose pliers
Small diagonal wire cutters
SAE box/open end wrench set
SAE Socket set (1/4” drive, deep and shallow well required)
Digital Multimeter
Hand Held Vacuum with crevice attachments (1+ HP recommended)
Extendable magnetic pickup tool
5/8” masonry bit (for installations)
1/2” anchor setting tool (for installations)
Soft Bristle Brush
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General Information