13-36
13
Selections don’t appear in the “Combo Dispense” menu
1) There are no coins in the Dispenser. Perform a “New Coin Count” or “Add Coins” from the Cash
Control > Load Cash Device Menu.
2) There are no bills in the Dispenser Count menu. Perform a “New Count” or “Add Bills” from the
Cash Control > Load Cash Device Menu.
3) One or more of the Dispensers are programmed incorrectly in the Setup Dispenser Menu.
Log In > Cash Control > Configure Dispense Choices > Coin Dispenser Control > Setup
Dispensers
4) One or more of the selections are programmed incorrectly in the Setup Dispenser Menu.
Log In > Cash Control > Configure Dispense Choices > Coin Dispenser Control > Set
Choice
5) Check the Device Status or Dispenser Status menu and ensure all Dispensers are working
properly.
Log In > (enter Executive code) > More > Maintenance > Device Status
Log In > (enter Executive code) > More > Maintenance > Diagnostics > Dispenser Status
Selections don’t appear in the “Dispense Coin” menu
1) There are no coins in the Dispenser. Perform a “New Coin Count” or “Add Coins” from the Cash
Control > Load Cash Device Menu.
2) The selection is an amount higher than the User’s Vending Limit.
Selections don’t show the Coin Dispenser Denomination in the “Let Me Choose” sub
menu of the Dispense Coins operations.
1) Policy settings for dual currency (should be set to single currency).
Log In > (enter code) > More > Policy > Other
a) Location = Should match country currency type.
b) Supports local currency only.
c) Does not support other currency type.
Rolled Coin Dispenser Troubleshooting
To Next Page
Loading...