Tidel TR303 - Items that Require Preventive Maintenance

Preventive Maintenance is required for all Tidel TR250 Series Products.
Preventive Maintenance must be performed by Tidel Certified Technicians.
Tidel is not liable for charges resulting from Preventive Maintenance, repairs due to lack of
Preventive Maintenance or terms and obligations of Service Plans by any other entity than Tidel.
Consult a Tidel Sales Representative for information concerning Preventive Maintenance or
Service Plans.
ITEMS THAT REQUIRE PREVENTIVE MAINTENANCE
Coin Sorter
Cleaning should be performed on a routine basis (dependent on location’s volume of trafc)
and when cleaning reminders are displayed..
Coin Hopper Feed and Exit path
Cleaning should be performed on a routine basis (dependent on location’s volume of trafc)
and when cleaning reminders are displayed.
Combination Lock Battery Replacement
Repeated beeping during opening or a continuous ashing LED indicates a low battery
condition.
Door Hinge Pins
Light coating of moly based grease annually
Fingerprint Scanner
The Fingerprint Reader can be cleaned by placing a piece of cellophane tape (adhesive side
down) onto the reader window and removing it.
NFC Reader
The NFC Reader can be cleaned by wiping the front lens surface with a damp cloth
Note Recycler
Cleaning should be performed on a routine basis (dependent on location’s volume of trafc)
and when cleaning reminders are displayed.
Printer
Clean with a vacuum and compressed air
Additional items not covered by warranty/service agreements, but not limited to:
Abuse
Damage to cassettes due to mis-handling.
Coin/Note Jams
Network or phone line related problems.
Damage due to spillage
Equipment resets
Phone xable problems
User Programming problems
Equipment or software upgrades
Printer jams
Consumables - Paper, Batteries, Coin Collection Tray, etc...
Copyright © 2018 by TIDEL ENGINEERING, L.P.
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system,
or transmitted in any form or by any means, electronic, mechanical, photocopying, recording,
or otherwise, except as may be expressly permitted by the applicable copyright statutes or in
writing by Tidel Engineering, L.P.
For information, write:
Tidel Engineering, 2025 W. Belt Line Rd, #114 Carrollton, TX 75006
(972) 484-3358 or 1-800-678-7577
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