Tidel TR303 - Coins Jam; Insert Carrier Tray Is Displayed When a Dispense Is Attempted

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Coin Hopper Pick Failure
1) Insure coins exist in the Hoppers.
2) Insure the coin count reflects the number of coins in the Hopper.
Log In > Status (bottom tool bar) > Coin Recycler > Coin Exchange
3) Remove the Hopper from the rack and remove the Bin from the Hopper.
a) Check for incorrect coins/debris in Hopper.
a) Check the feed/exit path for damage or excessive dirt build-up.
Coins Jam
1) Remove the Hopper and check for coins/debris in Hopper.
2) Disassemble the Hopper and inspect the feed/exit path for dirt build up and damage/wear.
Insert Carrier Tray is displayed when a dispense is attempted
1) Insure the Coin Collection Tray is installed fully into the Coin Collection Tray Rack
2) Extend the Coin Collection Tray Rack fully and check the operation of the sensor actuator pin at
the sensor when the tray is installed.
3) Use the Door and Sensor Maintenance menu to check the functionality of the Coin Vault
Sensors.
Login > Maintenance Menu > Door Solenoids and Sensors
X Block and unblock the Door Sensors.
If the Sensor status does not change appropriately:
a) Check the physical condition of the Sensors.
b) Check the “quick connect” at the Sensor cables (if equipped).
c) Check the connection at terminal J18 on the Hardware Support PCB
4) Possible defective Sensor.
5) Possible defective Hardware Support PCB.
Coin Hopper Troubleshooting