Tidel TR303 - LED Is Not Illuminated on Dispenser PCB (One Dispenser)

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Rolled Coin Dispenser Troubleshooting
JAM is displayed in the Diagnostic > Rolled Coin > Status menu
1) Inspect condition of coin rolls loaded in the Magazine.
2) Empty the Rolled Coins from the Dispenser Magazine and check for jams in the Cradle.
3) Check the Sensor connection at terminal J3 (Timing Sensor), on the Dispenser PCB.
4) Possible broken Timing Disk.
5) Possible defective Timing Sensor.
6) Possible defective Motor.
LED is not illuminated on Dispenser PCB (one Dispenser)
1) Dispenser not fully back on slide rack.
a) Check for obstructions behind the Dispenser
b) Ensure the Dispenser Latch is pulled forward
c) Check slide rack operation for interference .
2) Remove the Dispenser from the rack and inspect the Dispenser socket at the rear of the
Dispenser and the Dispenser Rack (inspect for wires cut or pushed out of socket).
3) Check the LED connection at terminal J4 on the Dispenser PCB.
4) Check the Dispenser connections on the Rolled Coin Dispenser PCB.
5) Move the non-working Dispenser to a working Dispenser’s position on the Dispenser Rack.
a) Perform a Rolled Coin Dispenser reset in the Diagnostics > Rolled Coin menu
b) Verify the LED status
If the LED is not illuminated, the Dispenser PCB may be defective.
6) Check the Dispenser status in the Diagnostic Menu.
Login > More > Maintenance > Diagnostics > Rolled Coin Dispenser > Status
If the Dispenser shows “Not Present” in it’s original rack space:
a) Disconnect the NON-WORKING Dispenser’s power/data cable from the Rolled Coin
Dispenser PCB and move it to a working Dispenser’s power/data port.
b) Disconnect VAC power from the Rolled Coin Dispenser and Host Controller (one minute
minimum,)
c) Perform a Rolled Coin Dispenser reset in the Diagnostics > Rolled Coin menu
d) Check the Diagnostics > Rolled Coin > Status menu
If the non-working Dispenser still shows an “Initializing”, inspect the power/data
socket and associate wiring on the Dispenser Rack
If the non-working Dispenser now shows an “OK” status, the Rolled Coin Dispenser
PCB may be defective.
7) Possible defective Dispenser PCB.
8) Possible defective Rolled Coin Dispenser PCB.