Preventive Maintenance is required for all Tidel TR250 Series Products.
Preventive Maintenance must be performed by Tidel Certified Technicians.
Tidel is not liable for charges resulting from Preventive Maintenance, repairs due to lack of Preventive
Maintenance or terms and obligations of Service Plans by any other entity than Tidel.
Consult a Tidel Sales Representative for information concerning Preventive Maintenance or Service
Plans.
ITEMS THAT REQUIRE PREVENTIVE MAINTENANCE
Coin Hopper
Sensors and coin contact surfaces require cleaning
Coin Sorter
Sensor lenses and coin path surfaces require cleaning
Combination Lock Battery Replacement
Repeated beeping during opening or a continuous ashing LED indicates a low battery condition.
Door Hinge Pins
Light coating of moly based grease annually.
Fingerprint Scanner
The Fingerprint Reader can be cleaned by placing a piece of cellophane tape (adhesive side down)
onto the reader window and removing it.
NFC Reader
Lens requires periodic cleaning
Note Recycler
Cleaning should be performed on a routine basis (dependent on location’s volume of trafc) and
when cleaning reminders are displayed.
Printer
Paper cutter should be cleared of paper shavings.
Additional items not covered by warranty, but not limited to:
Abuse
Damage to cassettes due to mis-handling.
Coin Jams
Network or phone line related problems.
Damage due to spillage
Equipment resets
Phone xable problems
User Programming problems
Equipment or software upgrades
Printer jams
Consumables - Paper, Batteries, Coin Collection Tray, etc...
Copyright © 2018 by TIDEL ENGINEERING, L.P.
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
except as may be expressly permitted by the applicable copyright statutes or in writing by Tidel
Engineering, L.P.
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