SE Code: 21.3:10 – Electrical fault in rack engage motor
Problem description:
Web Wipe motor has a problem
Call agent:
1. Switch the power off at the rear of the printer, manually pull the Printhead Maintenance Cartridge to the
front position and switch the printer on again.
2. Switch the power off at the rear of the printer and remove the Printhead Maintenance Cartridge. Switch
the printer on again. If the error is cleared, replace the Printhead Maintenance Cartridge.
Service engineer:
1. Replace the Web Wipe Motor.
2. Replace the PrintMech PCA. See
PrintMech PCA on page 433.
SE Code: 21.4:03 – Electrical warm in rack engage motor Electrical current limit in
rackEngage motor
Problem description:
Electrical fault detected. Possible causes are cable, motor or driver.
Call agent:
1. Switch the power off at the rear of the printer, manually pull the Printhead Maintenance Cartridge to the
front position and switch the printer on again.
2. Switch the power off at the rear of the printer and remove the Printhead Maintenance Cartridge. Switch
the printer on again. If the error is cleared, replace the Printhead Maintenance Cartridge.
Service engineer:
▲
Replace the Web Wipe.
SE Code: 21.5:03 – Service Station rack cannot be disengaged
Problem description:
Web Wipe motor is damaged or blocked
Corrective action:
Call agent:
1. Switch the power off at the rear of the printer, manually pull the Printhead Maintenance Cartridge to the
front position and switch the printer on again.
2. Switch the power off at the rear of the printer and remove the Printhead Maintenance Cartridge. Switch
the printer on again. If the error is cleared, replace the Printhead Maintenance Cartridge.
Service engineer:
▲
Replace the Web Wipe Motor.
SE Code: 21.6:10 – Spit rollers servo shutdown
Problem description:
Spit on roll motor is damaged PrintMech PCA is damaged.
ENWW Continuable and non-continuable error codes 105
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