Call agent:
1. Resend the file to the printer.
2. Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version.
SE Code: 61:09 – Unexpected end of job (advisory)
Problem description:
Unexpected end of job.
Corrective action:
Call agent:
▲
Resend the job.
SE Code: 62:04 – I/O Reset
Problem description:
I/O Reset.
Corrective action:
Call agent:
▲
Reboot the unit. Restore factory settings. Perform a FW upgrade.
SE Code: 63:04 An input/output problem has occurred with the network card
Problem description:
An input/output problem has occurred with the network card.
Corrective action:
Service engineer:
1. Make sure that the network cable is correctly connected to the network card.
2. Check that your printer firmware is up to date. If the problem persists, replace the JDI PCA.
SE Code: 63:05 – The job is reaching the printer too slowly
Problem description:
The printer cancels the job if there are long pauses of more than 20 seconds.
Corrective action:
Service engineer:
1. Make sure that a 1 Gigabit Ethernet card is correctly installed in the computer with the RIP.
2. Check the RIP for any error messages. Check that the computer with the RIP is working correctly and has
the minimum specification required by the RIP. Check that the hard disk is neither full nor excessively
fragmented.
3. Check whether the option RIP while printing is enabled. This option can cause slow printing if the
computer is not sufficiently powerful.
4. Try reducing the resolution of the job or increasing the number of passes.
ENWW Continuable and non-continuable error codes 133
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