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Before printing, confirm that the front panel option "settings> Substrate handling options > Bypass job
start safely" is OFF.
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Check that the material is loaded with the printing surface facing up.
Take-up reel usage tips
Correct usage of the Take-up Reel is very important to avoid substrate jams. In some cases, setting it up
wrongly can produce it to wind in the opposite direction than expected or even cause substrate jams at the
end of a job, while curing the final part of the printed image.
To avoid these issues, it is always recommended to follow all steps described in the user’s guide chapter
“Handle the substrate” (under the heading “The take-up reel”) with the addition of the tips described in this
chapter.
Before selecting the winding direction (user's guide, step19)
Maintain the winding-direction switch in the off position
Make sure to maintain the winding-direction switch in the off position until the substrate has been attached
to the take-up reel core and the tension bar has been inserted.
Selecting the winding direction (user’s guide, step 19)
To ensure correct winding, the correct winding direction must be selected according to how the substrate has
been attached to the take-up reel core. See the illustrations below.
The printer continuously rejects printheads
To resolve printhead rejection problems, do the following:
1. Clean the flex contacts on the Printhead and in the Carriage Assembly using the Carriage Interconnect
Wiper (see the user’s guide) and try again.
2. If the conflictive Printhead is a Cyan/Black or a Yellow/Magenta, then swap the failed Printhead with a
Printhead that is known to be working, and check if the error follows the printhead:
ENWW The printer continuously rejects printheads 51