SE Code: 63:10 – JDI card not detected
Problem description:
JDI card not detected.
Corrective action:
Call agent:
▲
Switch the printer off, disconnect the power cords. Wait for 3 min. and switch the printer on again.
Service engineer:
▲
Reseat the JDI PCA. Replace the JDI.
SE Code: 63:20 – Potential problem entering sleep mode (Advisory)
Problem description:
Potential problem entering sleep mode.
Corrective action:
Call agent:
▲
Call Agent: Reboot the unit. Restore factory settings. Perform a FW upgrade.
SE Code: 65:04 – Internal I/O error
Problem description:
Internal I/O error.
Corrective action:
Call agent:
1. Check that the LAN cable is connected.
2. Reboot the unit.
3. Restore factory settings.
4. Check that the printer has the latest FW. If not, upgrade to the latest FW.
SE Code: 68:03 – Non-critical permament data was lost NVM tag was not found
trying to store a CDS object
Problem description:
Permanent data was lost (i.e. configuration, accounting data). It might happen after a FW upgrade with a data
structure not compatible with the previous one.
Call agent:
▲
Press OK to continue.
SE Code: 71:03 – Out of Memory failure
Problem description:
Out of memory.
134 Chapter 3 System error codes ENWW
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