Corrective action:
Call agent:
▲
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power
cord and power On the Printer.
SE Code: 74:01 – Unable to upload FW file through the EWS
Problem description:
EWS: Unable to upload FW file through the EWS.
Corrective action:
Call agent:
1. Turn the power off at the rear of the printer and disconnect both power cords. Reconnect the power
cords and turn on the printer.
2. Resend the firmware update file to the printer.
SE Code: 74.1:04 – Unable to upload substrate profile file thru the EWS
Problem description:
EWS: Unable to upload substrate profile file thru the EWS.
Corrective action:
Call agent:
1. Turn the power off at the rear of the printer and disconnect both power cords. Reconnect the power
cords and turn on the printer.
2. Upload the substrate profile.
SE Code: 76:03 – Hard Disk Drive out of space
Problem description:
Hard Disk area is full.
Corrective action:
Call agent:
▲
Enter the Service test: HDD recovery utility.
SE Code: 78:08 – Borderless printing is not possible
Problem description:
Borderless printing is not possible.
Corrective action:
Call agent:
1. In a 64” Full unit, install the Ink Collector provided.
2. Resend the plot.
ENWW Continuable and non-continuable error codes 135
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