HP Latex 300 Series

SE Code: 27:14 – An incorrect Printhead has been detected.
Problem description:
Printhead failure.
Corrective action:
Call agent:
1. Remove the Printheads and check that they are the correct ones for this Printer.
2. Check that the Printer has the latest Firmware version, if not, update the firmware to the latest version.
3. Replace the Printheads.
SE Code: 27.1:00 – Several nozzles out detected in Optimizer PH
Problem description:
Several nozzles out detected in Optimizer PH: If print quality is not acceptable replace the PH.
Corrective action:
Service engineer:
▲
Check the IQ. If required, recover or replace the PH.
SE Code: 27.1:01 – Error due to a high number of nozzles out in printhead slot 1
Problem description:
High number of nozzles out in printhead slot 1.
Corrective action:
Service engineer:
1. Clean all the printheads and check their status.
2. Replace the printhead.
SE Code: 27.2:01 – Error due to a high number of nozzles out in printhead slot 2
Problem description:
High number of nozzles out in printhead slot 2.
Corrective action:
Service engineer:
1. Clean all the printheads and check their status.
2. Replace the printhead.
SE Code: 27.3:01 – Error due to a high number of nozzles out in printhead slot 3
Problem description:
High number of nozzles out in printhead slot 3.
Corrective action:
114 Chapter 3 System error codes ENWW