1. Go to Diagnostic test > 1. Electrical System > 1.4 Hard Disk File System Check.
2. The printer advises that this test restarts the printer and takes several minutes to complete. If you want
to perform this test, press OK to confirm to continue. The printer will restart.
During the restart, the recovery process takes place.
1.5 BIOS Update
Description
The purpose of this test is to update/restore the BIOS.
Procedure
1. Go to Diagnostic test > 1. Electrical System > 1.5 BIOS Update NOTE: The printer advises that this
process could take two minutes and it should not be interrupted because it could damage the unit and
requite hardware replacement.
2. Press OK to continue with the test.
3. The front panel displays the final diagnostic result. Press OK to shut down the printer.
1.6 I/O information
The I/O information diagnostic test retrieves and displays information you may need when troubleshooting a
network problem. The following information is displayed:
●
IP address
●
Gateway address
●
Subnet mask
1. Go to Diagnostic test > 1. Electrical System > 1.6 I/O Information, and press OK.
2. The printer will initialize and the front panel will display the following messages:
●
Getting I/O Interface
●
Getting Interface info
If there is a failure at this point, the front panel will display an error.
If no active interface is found, the front panel will display “No active interface found. Press any key
to finish”.
3. Once the I/O information is obtained, it is displayed on the front panel. Press any key to exit.
4. Once the process is completed, OK will be displayed on the front panel.
1.7 Enable I/O Interfaces
The purpose of this test is to enable the printer's I/O interfaces (USB, Ethernet, Jetdirect) after they have
been disabled from the Embedded Web Server.
1. In the Diagnostics menu, scroll to Enable I/O interfaces and press OK.
2. Use the arrow keys if necessary to enable the I/O interfaces.
3. The front panel confirms the result of the operation. Press OK to restart the printer.
ENWW Diagnostic Menu 145
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