1. Check that the PrintMech to ISS Top cable is correctly connected.
2. Replace the PrintMech to ISS Top cable.
3. Replace the ISS Top PCA.
SE Code: 24.02:00 – The firmware has detected that there is no connection to the
array of Top Covers Fans
Problem description:
Top cover fans cable (array) damaged or not connected to Interconnect PCA. Interconnect PCA damaged (very
low probability). PrintMech PCA damaged (very low probability).
Corrective action:
Call agent:
▲
Restart the printer.
Service engineer:
1. Check the Top Cover fan cable, by the right arch, is connected to the Interconnect PCA, and that it is not
damaged.
2. If all the cables from the Interconnect PCA to the fans are connected, replace the PrintMech PCA.
SE Code: 24.03:00 – The firmware has detected that one or more of the Top Covers
Fans is not working
Problem description:
One or more of the top cover fans can be damaged. Top cover fan cable connector (from array) can be
damaged (very low probability) .
Corrective action:
Call agent:
▲
Restart the printer.
Service engineer:
1. Revise if there are some Top cover fan that is not runing.
2. If none of the fans are working, this would indicate a failure with the PrintMech, or the cables from the
Interconnect PCA:
a. Check the cables from the Interconnect PCA.
b. If all the cables from the PrintMech PCA to the fans are connected, replace the Printmech PCA.
c. If message still present replace the Interconnect PCA.
3. If at least one of the fans is working, check if the failed fans are connected to the array, if it is connected
replace the failed fan (Top Cover Fans).
4. If the error is not cleared, check all the cables from the failed fan to the PrintMech.
SE Code: 25.1:10 – Bad contact detected in ISS slot M floater
Problem description:
108 Chapter 3 System error codes ENWW
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