1. Go to Diagnostic test > 6. Service Station Menu > 6.2 Drop Detector Test, and press OK.
2. The test starts to initialize, test, and analyze the drop detector.
3. The front panel displays the final diagnostic result. Press OK to shut down the printer. If the measures
are within the specs, the diagnostic result will be successful.
The final result could fail and the front panel shows that it is disconnected, or if 12Vs do not reach.
Check the drop detector component connection.
The final diagnostic result could also fail if the drop detector is dirty or blocked. In this case it also
displays in the front panel. Replace the drop detector.
6.3 Printhead Cleaning Roll Motor
Description
The purpose of this test is to check the functionality of the Web Wipe Motor and the connection with the
PrintMech PCA. If a failure is found the appropriate system error is displayed, which can be used to
troubleshoot the issue.
Procedure
1. Go to Diagnostic tests > 6. Service Station Menu > 6.3 PH Cleaning Roll Motor.
2. The printer will now start to initialize the printhead cleaning roll test. The front panel displays the
diagnostic result.
3. At the end of the test press OK to end the test and shut down the printer.
6.4 Primer test
Description
The purpose of this test is to check the connection and functionality of the Primer assembly. The test
involves selecting a Printhead to prime a specified Printhead.
Procedure
1. Go to Diagnostic tests > 6. Service Station Menu > 6.4 Primer Test.
2. The front panel will display the various electrical subsystems being initialized in order to perform the
test.
Test asks for:
●
Close the windows door
●
Lower the lever.
●
Close the service station door
●
Check that printheads are inserted.
●
Check that ink cartridges are inserted
If there is a failure at this point the front panel will display a system error, troubleshoot the system
error using
System error codes on page 65.
3. The front panel asks you to select the printhead number (1 to 6) by using the Up and Down keys and
press OK to confirm your selection.
1: Y-M
2: Y-M
ENWW Diagnostic Menu 159
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