HP Latex 300 Series Service Manual

SE Code: 59.5:19 Wrong Euler Type
Problem description:
When present Euler type doesn’t correspond with the expected one (ie: a Mercury Euler present on a Nexus
one).
Call agent:
▲
Switch the power off at the rear of the printer, wait two minutes, then switch it back on again.
Service engineer:
1. Order an Engine Daughter PCA Service Kit. Escalate to Level 3 providing printer Serial Number, Product
Number, and the serial number of the Engine Daughter PCA Service Kit. Replace the Engine Daughter
PCA. Write in an empty USB the file provided by Level 3. Plug the USB in the printer and reboot. If
booting fails, enable diagnostic package with the USB and provide logs to Level 3.
2. Replace the engine PCA. See
Engine PCA on page 433.
SE Code: 59.6:19 Printer/Printer ID PCA SN mismatch:
Problem description:
The product SN dosen't match the one on the Printer ID PCA.
Call agent:
▲
Switch the power off at the rear of the printer, wait two minutes, then switch it back on again.
Service engineer:
1. Order an Engine Daughter PCA Service Kit. Escalate to Level 3 providing printer Serial Number, Product
Number, and the serial number of the Engine Daughter PCA Service Kit. Replace the Engine Daughter
PCA. Write in an empty USB the file provided by Level 3. Plug the USB in the printer and reboot. If
booting fails, enable diagnostic package with the USB and provide logs to Level 3.
2. Replace the engine PCA. See
Engine PCA on page 433.
SE Code: 59.7:14 CryptoAsic Generic error. Possible Fw upgrade:
Problem description:
CryptoAsic Generic error.
Call agent:
1. Switch the Power off at the rear of the printer, wait two minutes, then switch it back on again.
2. Recommend a FW upgrade.
Service engineer:
▲
Order a Printer ID PCA Service Kit. Escalate to Level 3 providing printer Serial Number, Product Number,
and the serial number of the Printer ID PCA Service Kit. Replace the Printer ID PCA. Copy to an empty
USB, the file provided by Level 3. Plug the USB in the printer and reboot. If booting fails, enable
diagnostic package with the USB and provide the logs to Level 3.
SE Code: 60.1:11 RFID tag was not found when trying to configure the printer
Problem description:
The tag was not found.
ENWW Continuable and non-continuable error codes 131

HP Latex 300 Series Specifications

General

Brand	HP
Model	Latex 300 Series
Category	Printer
Language	English