●
Status = Off
●
PWM LED = Off
●
AC OK LED = Off
Voltage check at installation
This chapter describes how to check that the voltages are appropriate to operate the printer.
Always refer to the site preparation guide and power voltage configuration information.
WARNING! Risk of electrical hazard! The procedures described below must be performed only by a certified
electrician and always according to local regulations.
Correct voltage
Nominal input voltage range: 200–240 V plus/minus 10% tolerance (as described in the site preparation
guide). Voltage measurement must be carried out while the printer is printing at full power.
Incorrect voltages
High voltages
Voltages higher than 264 V will severely damage the printer components.
Lower voltages
Voltages lower than 180 V may produce system errors in the printer. The printer will not be able to work.
Voltage range (real) System error
60 - 140 V 14.74:01
< 60 V 14.73:01
Troubleshooting substrate jams or printhead crashes
The failure modes “substrate jam” and “head crash” are grouped together because in many cases a substrate
jam causes the substrate to lift up into the Carriage path and cause a Printhead crash, thus causing many
substrate jam failures to be detected as head crashes.
See the user’s guide for instructions on how to respond to a substrate jam. Here are some additional tips.
●
Let the printer cool down before touching the internal enclosures of the printer's curing modules.
●
Always clear substrate jams from the front of the printer.
●
Before loading, check the leading edge of the substrate for damage or excessive curling, and that the
edge holders are in the parking possition.
●
If the substrate is self-adhesive, check that the backing (the liner) has not become detached. This is
quite common in Cast Self-Adhesive Vinyl printing materials.
●
Check that the substrate preset selected during the loading process is the correct one for the substrate
in use.
●
Try loading the substrate manually.
●
Try using the edge holders provided with the printer.
50 Chapter 2 Troubleshooting ENWW
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