Corrective action:
Call agent:
▲
Restart the printer.
Service engineer:
1. Check that the PSU to OMAS Controller cable is not damaged.
2. Check that the PSU to OMAS Controller cable is correctly connected to the PSU and the OMAS Controller
Card.
SE Code: 50:11 – OMAS: Navigation problems, may be due to a mispositionned
sensor, DOF, or skew issue
Problem description:
OMAS sensor mispositionned.
Corrective action:
Call agent:
▲
Restart the printer.
Service engineer:
▲
Check that the OMAS sensor is well positioned.
SE Code: 50.1:10 – OMAS: error with the media advance sensor component or with
the cable between sensor and controller
Problem description:
OMAS communication failure.
Corrective action:
Call agent:
▲
Restart the printer.
Service engineer:
1. Check that the OMAS Controller to OMAS Sensor cable is not damaged and is correctly connected to the
OMAS Controller Card and the OMAS Module.
2. Replace the OMAS Module. See
OMAS on page 399.
3. Replace the OMAS controller PCA. See
OMAS controller PCA on page 431.
SE Code: 50.2:10 – OMAS board: Error with the media advance sensor controller
board
Problem description:
OMAS disconneceted. OMAS Controller Card damaged.
Corrective action:
Call agent:
▲
Check that the printer has the latest firmware version. If not, update the firmware to the latest version.
ENWW Continuable and non-continuable error codes 123