Service engineer:
1. Reseat/Replace Printmech to Air Curtain and Printzone Heaters Control PCA Cable.
2. Replace Air Curtain and Printzone Heaters Control PCA.
3. Replace Printmech PCA (very low probability). See
PrintMech PCA on page 433.
SE Code: 02.1:10 – Carriage PCA electronics error. The main components in the
carriage PCA are not responding
Problem description:
Carriage PCA damaged. Power not reaching the carriage PCA. Tariling cable (data) damaged.
Corrective action:
Call agent:
▲
Restart the printer.
Service engineer:
1. Change the Carriage PCA (80% probability). We recommend to change ONLY this part on the 1st visit,
and if it doesn't work follow the troubleshooting below. See
Carriage PCA on page 365.
2. If the issue is not fixed:
2.1. Check that the trailing cable is well connected and not damaged.
2.2. If the power LED (add picture) is ON, the power is reaching the carriage PCA --> the power trailing
cable is OK.
2.1.1. Change the Engine PCA. See
Engine PCA on page 433.
2.1.2. If the Engine PCA does not fix the issue, change the trailing cable.
2.3. If the power LED is OFF, the power is not reaching the carriage:
2.3.1. Check that the POWER trailing cable is not damaged and is well connected to the Carriage and the
Interconnect PCA.
2.3.2. Disconnect the trailing cable from the Interconnect PCA and check with a multimeter at the
interconnect PCA that there is power in the connector.
2.3.2.1. If there is power at the interconnect PCA connector, then, change the trailing cable.
2.3.2.2. If there is no power at the interconnect PCA connector, then, change the interconnect PCA. See
Interconnect PCA on page 429.
SE Code: 03.10 – Power Supply error. A problem has been detected in the Power
Supply
Problem description:
Power supply damaged. The 24/42V tensions are switched off. The "digital rails" fan has stopped. The
"analog rails" fan has stopped. The voltage supplied to the carriage is out of specs. Problems with 5V line.
Problems with 12V lin.e Problems with 42V line.
Corrective action:
Call agent:
72 Chapter 3 System error codes ENWW
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