Call agent:
▲
Restart the printer.
Service engineer:
1. Check that the APS cable is not damaged and is correctly connected to the PrintMech PCA.
2. Check that the air tubes are properly connected and are not kinked or pinched.
3. Check that there is no supply with air leakage.
4. Replace the APS Assembly. See
APS assembly on page 359.
SE Code: 24.1:11 – ISS Top to ISS Bottom cable does not seem to be connected
Problem description:
ISS1 to ISS2 cable not connected.
Corrective action:
Call agent:
▲
Restart the printer.
Service engineer:
1. Check that the PrintMech to ISS Top cable is correctly connected.
2. Check that the ISS Top to ISS Bottom cable is correctly connected.
3. Replace ISS Top to ISS Bottom cable.
4. Replace the ISS Bottom PCA.
SE Code: 24:03 – Ink Supply Tubes purge failure
Problem description:
Purge failure.
Corrective action:
Service engineer:
1. Ensure that the dummy printheads are correctly installed and purge the Ink Supply Tubes again.
2. If the problem persists; replace the Setup Printhead Kit.
SE Code: 24:11 – PrintMech to ISS Top cable does not seem to be connected
Problem description:
PrintMech to ISS top cable not connected.
Corrective action:
Call agent:
▲
Restart the printer.
Service engineer:
ENWW Continuable and non-continuable error codes 107
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