1. Go to Diagnostic test > 2. Substrate Path Menu > 2.4 OMAS Module.
2. The front panel displays the OMAS firmware version located in the OMAS Controller PCA.
If the OMAS is unable to retrieve the firmware version, this would indicate an error with the OMAS
system, aand a system error would be displayed, troubleshoot the system error using
System error
codes on page 65.
3. Press any key to continue.
The printer displays the OMAS sensor serial number.
4. Press OK to finish the test.
2.5 Solve Substrate Jam
Description
We recommend using this test in case you cannot remove the substrate from the substrate path after a
substrate jam. This test allows you to move the substrate motor in both directions. It may help to “push” the
substrate in the direction you want while you are pulling the substrate to remove it.
Procedure
1. Go to Diagnostic test > 2. Substrate Path Menu > 2.5 Solve Substrate Jam.
2. The front panel invites you to move the Drive Roller backwards and forwards to enable you to free the
jammed substrate.
3. Ink System Menu
3.1 Air Pressure System
Description
The purpose of this test is to verify the operation of the Air Pressure System (APS).
NOTE: Perform this test before replacing the APS (if possible), if this test passes, do not replace the APS.
Procedure
1. Go to Diagnostic test > 3. Ink System Menu > 3.1 Air Pressure System.
2. The front panel asks whether you want to perform the Air Pressure System diagnostic test, select Yes
and press OK.
3. The front panel asks you to insert all the Ink Cartridges. Insert all the Ink Cartridges and press any key to
continue.
4. The front panel displays the various electrical subsystems being initialized in order to perform the
procedure. If there is a failure at this point the front panel displays a system error; troubleshoot the
system error using
System error codes on page 65.
5. The printer pressurizes and then depressurizes the APS.
6. If there is a failure starting the Pump, the front panel displays a system error code. For more
information on troubleshooting this error code, see
System error codes on page 65.
7. Once the test is completed, OK is displayed on the front panel.
3.2 Check Ink Supplies
Description
ENWW Diagnostic Menu 149
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