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Latex 300 Series
HP Latex 300 Series Service Manual
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●
Current printer conf
iguration
●
Substrate loaded information
●
Current printhead
kit information
Current information (2 of 2)
The second part displays information o
n the following:
●
Current ink cartri
dge information
●
Maintenance cartridge
Printer usage information (1 of 4)
This page contains the following informati
on:
56
Chapter 2 Troubleshooting
ENWW
67
69
Table of Contents
Printer systems
13
Electrical system
14
Description
14
Components
14
Block diagrams
15
HP Latex 360
15
HP Latex 330
16
HP Latex 310
17
E-Box Components
18
Description
18
Components
18
Functionality
18
Carriage Electronics
20
Components
20
Ink Supply Station (ISS) Electronics
21
Description
21
Components
22
Vacuum-Fan Electronics
23
Description
23
Heating-System Electronics
23
Description
23
Components
24
Electrical configuration
25
Single-phase power
26
Circuit breakers
26
Wall receptacles and power cords
27
Electronic Cables Routing
30
Rear Service Station Cables Routing
31
Interconnect PCA Cables Routing
31
Electronics Main PCA Cavity Cables Routing
32
Printmech PCA Cables Routing (behind Heaters Control Assembly)
32
Left Interconnect Cables Routing
33
Left End Rear Chassis Cables Routing
33
Rear ISS Cables Routing
34
Substrate path
34
Description
34
Components
36
Related tests, utilities, and calibrations
39
Service parts
39
Removal and installation
40
Ink Delivery System (IDS)
41
Ink Delivery System
41
Related tests, utilities, and calibrations
43
Service parts
43
Removal and installation
43
Scan axis and carriage
44
Scan axis
44
Scan-axis components
44
Carriage
44
Carriage components
45
Related tests, utilities, and calibrations
46
Service parts
46
Removal and installation
47
Service station and waste management
48
Components
48
Related tests, utilities, and calibrations
50
Service parts
50
Removal and installation
50
Heating system
51
Components
51
Related tests, utilities, and calibrations
53
Service parts
53
Removal and installation
53
Front panel
54
Troubleshooting
55
Troubleshooting the printer
56
Printer education and training
56
Firmware update
56
USB firmware update
56
Troubleshooting system error codes
56
Performing a service test on a failed assembly
57
Performing the necessary service calibrations
57
The printer does not power on
57
How to read the power switch LEDs
58
How to read the Formatter LEDs
58
How to read other LEDs
60
PrintMech PCA
60
Heater control modules (sine-wave converters)
61
State explanation
61
Voltage check at installation
62
Correct voltage
62
Incorrect voltages
62
High voltages
62
Lower voltages
62
Troubleshooting substrate jams or printhead crashes
62
Take-up reel usage tips
63
Before selecting the winding direction (user's guide, step19)
63
Selecting the winding direction (user’s guide, step 19)
63
The printer continuously rejects printheads
63
The cutter does not function (Latex 360 only)
64
Troubleshooting the printer heaters
64
Measuring Print Zone Heaters (Latex 360 only)
64
Measuring Curing Modules Heaters
65
Measuring Air Curtain Heaters (Latex 360 only)
66
How to interpret the service information pages
67
Main characteristics
67
Current information (1 of 2)
67
Current information (2 of 2)
68
Printer usage information (1 of 4)
68
Printer usage information (2 of 4)
69
Printer usage information (3 of 4)
70
Printer usage information (4 of 4)
70
Event logs
71
System warnings
72
Printhead and cartridge error logs
72
GPIO log and current alerts
73
Calibrations status
73
General calibrations
73
Diagnostic log
74
Connectivity configuration
74
How to obtain the printer log and the diagnostics package
75
Front Panel Method
75
Embedded Web Server method
76
System error codes
77
Introduction
78
Firmware upgrade
78
What are system error codes?
78
System error codes and warnings—explanation
79
Continuable and non-continuable error codes
82
SE Code: 01.0:10 – Engine PCA electronics error. The main Engine PCA component is not responding
82
SE Code: 01.1:10 – Printmech electronics error
82
SE Code: 01.2:10 – ISS1 PCA problem
82
SE Code: 01.3:10 – IISS2 PCA problem
83
SE Code: 01.12:10 – Curing Control PCA failure
83
SE Code: 01.13:10 – Air Curtain and Printzone Heaters Control PCA failure
83
SE Code: 02.1:10 – Carriage PCA electronics error. The main components in the carriage PCA are not ...
84
SE Code: 03.10 – Power Supply error. A problem has been detected in the Power Supply
84
SE Code: 03.20:01 – Air Curtain and Printzone Heaters Control PCA with no voltage detected
85
SE Code: 03.21:01 – Air Curtain and Printzone Heaters Control PCA undervoltage detected
85
SE Code: 03.22:01 – Air Curtain and Printzone Heaters Control PCA overvoltage detected
85
SE Code: 05.1:10 – CPU fan stopped or burnt
85
SE Code: 05.5:10 – BIOS should be updated (advisory)
86
SE Code: 06:03 – NVM file has bad CRC
86
SE Code: 06:10 – Main NVM failure: not detected, read/write failed or readback error
86
SE Code: 08.04:1 – ASERT in front panel code
87
SE Code: 08.08 – Application crash in the front panel side
87
SE Code: 08.10 – Front Panel not connected or damaged. It appears when the there is a communication ...
87
SE Code: 11.10 – Trailing Cable does not seem to be connected
87
SE Code: 12.1:10 – The 12V provided from Printmech to Curing module PCA are out of range (10,8V to 1 ...
88
SE Code: 12.2:10 – Printmech 24V_BULLI_1 to Curing module PCA out of range
88
SE Code: 12.3:10 – Printmech 12V_BULLI_2 to Vapor Removal PCA out of range
88
SE Code: 12.4:10 – Printmech 24V_BULLI_1 to Vapor Removal PCA out of range
89
SE Code: 12.5:10 – Printmech: 12V to ISS, DD, 42Vdc motor drivers, Top cover fans and PZ fans failur ...
89
SE Code: 12.6:10 – Printmech: 42V to Carriage PCA failure
89
SE Code: 12.7:10 – Printmech: Hannibal1 24V failure. Check APS relief valve, SVS motor and Rack enga ...
89
SE Code: 12.8:10 – Printmech: Hannibal2 24V failure. Check Spit-on roller motor and Primer motor
90
SE Code: 12.9:10 – Printmech: Hannibal3 24V failure. Check Inner lights array 1
90
SE Code: 12.10:10 – Printmech: Hannibal4 24V failure. Check Inner lights array 2
90
SE Code: 12.11:10 – Printmech: 24V to Interconnect failure. Check TUR, Right aerosol fan and Primer ...
91
SE Code: 12.12:10 – Printmech: 24V Misc failure. Check Air pumps and Primer valves switch
91
SE Code: 12.13:10 – Printmech: 24V to Printzone fans failure
91
SE Code: 12.14:10 – Printmech: 24V to Vacuum fans failure
92
SE Code: 12.15:10 – Printmech: 42V to Paper motor failure
92
SE Code: 12.16:10 – Printmech: 42V to Rewinder failure
92
SE Code: 12.17:10 – Printmech: 42V to Scan motor failure
93
SE Code: 12.18:10 – Printmech: 42V to SOL slit solenoid failure
93
SE Code: 12.19:10 – Printmech: 5V line failure
93
SE Code: 12.20:10 – Printmech: 12V to Curing module PCA open circuit
93
SE Code: 12.21:10 – Printmech: 24V to Curing module PCA open circuit
94
SE Code: 12.22:10 – Printmech: 12V to Vapor Removal PCA open circuit
94
SE Code: 12.23:10 – Printmech: 24V to Vapor Removal PCA open circuit
94
SE Code: 12.24:10 – Printmech: 12V to ISS, DD, 42Vdc motor drivers, Top cover fans and PZ fans open ...
94
SE Code: 12.25:10 – Printmech: 42V to Carriage PCA open circuit
95
SE Code: 12.26:10 – Printmech: Hannibal1 24V open circuit. Check APS relief valve, SVS motor and Rac ...
95
SE Code: 12.27:10 – Printmech: Hannibal2 24V open circuit. Check Spit-on roller motor and Primer mot ...
95
SE Code: 12.28:10 – Printmech: Hannibal3 24V open circuit. Check Inner lights array 1
96
SE Code: 12.29:10 – Printmech: Hannibal4 24V open circuit. Check Inner lights array 2
96
SE Code: 12.30:10 – Printmech: 24V to Interconnect open circuit. Check TUR, Right aerosol fan and Pr ...
96
SE Code: 12.31:10 – Printmech: 24V Misc open circuit. Check Air pumps and Primer valves switch
97
SE Code: 12.32:10 – Printmech: 24V to Printzone fans open circuit
97
SE Code: 12.33:10 – Printmech: 24V to Vacuum fans open circuit
97
SE Code: 12.34:10 – Printmech: 42V to Paper motor open circuit
98
SE Code: 12.35:10 – Printmech: 42V to Rewinder open circuit
98
SE Code: 12.36:10 – Printmech: 42V to Scan motor open circuit
98
SE Code: 12.37:10 – Printmech: 42V to SOL slit solenoid open circuit
98
SE Code: 12.38:10 – Printmech: 5V line open circuit
99
SE Code: 13.3:10 – Printmech 12V_BULLI_2 to Vapor Removal PCA out of range
99
SE Code: 14.73:01 – Curing power regulator V lower than 60: V lower than 60
99
SE Code: 14.74:01 – Curing power regulator V lower than 140
100
SE Code: 14.75:01 – Curing power regulator V bigger than Vmax
100
SE Code: 14.76:11 – Curing power regulator V could not be read
100
SE Code: 14.77:10 – Curing power regulator control signal failure
100
SE Code: 14.80:10 – Curing power regulator current not null
100
SE Code: 14.81:10 – Curing power regulator current too high
101
SE Code: 14.82:10 – Curing power regulator shortcut
101
SE Code: 14.83:11 – Curing power regulator open circuit
101
SE Code: 14.87:10 – Curing power regulator OverTemp
101
SE Code: 14.88:10 – Curing power regulator overvoltage or shortcut
102
SE Code: 14.89:10 – Curing power regulator relay damaged
102
SE Code: 15.20:10 – Cable or Resistor shortcircuit from any PZ or vapor resistor
102
SE Code: 15.31:10 – PZ resistor 1: Cable or resistor shortcircuit
102
SE Code: 15.32:10 – PZ resistor 2: Cable or resistor shortcircuit
103
SE Code: 15.33:10 – PZ resistor 3: Cable or resistor shortcircuit
103
SE Code: 15.41:11 – PZ resistor 1: Not connected
103
SE Code: 15.42:11 – PZ resistor 2: Not connected
103
SE Code: 15.43:11 – PZ resistor 3: Not connected
103
SE Code: 15.51:03 – PZ resistor 1: Out of range
104
SE Code: 15.52:03 – PZ resistor 2: Out of range
104
SE Code: 15.53:03 – PZ resistor 3: Out of range
104
SE Code: 15.60:10 – PZ fan fault or not connected
104
SE Code: 15.61:10 – PZ fan 1 fault or not connected
104
SE Code: 15.62:10 – PZ fan 2 fault or not connected
105
SE Code: 15.63:10 – PZ fan 3 fault or not connected
105
SE Code: 15.69:10 – More than 1 PZ fan fault or not connected
105
SE Code: 15.71:10 – PZ fan 1: fan or cable damaged
105
SE Code: 15.72:10 – PZ fan 2: fan or cable damaged
106
SE Code: 15.73:10 – PZ fan 3: fan or cable damaged
106
SE Code: 15.79:10 – More than 1 PZ fan or cable damaged
106
SE Code: 16.01:00 – Curing System unable to warm up in the pre-defined amount of time
106
SE Code: 16.02:00 – Curing system: cool down timeout
107
SE Code: 16.03:00 – Curing system: high temperature error
107
SE Code: 16.04:00 – Curing system: low temperature error
107
SE Code: 16.05:00 – Curing system: temperature sensor error
108
SE Code: 16.07:03 – Curing system: warm up timeout (uniformity)
108
SE Code: 16.11:10 – Curing System: Temperature sensor 1 failure or not connected
108
SE Code: 16.12:10 – Curing System: Temperature sensor 2 failure or not connected
109
SE Code: 16.13:10 – Curing System: Temperature sensor 3 failure or not connected
109
SE Code: 16.14:10 – Curing System: Temperature sensor 4 failure or not connected
109
SE Code: 16.31:10 – Curing system: Fan 1 fault
109
SE Code: 16.32:10 – Curing system: Fan 2 fault
110
SE Code: 16.33:10 – Curing system: Fan 3 fault
110
SE Code: 16.34:10 – Curing system: Fan 4 fault
110
SE Code: 16.39:10 – Curing system: More than 1 fan failure
110
SE Code: 16.41:10 – Curing system: module 1 failure
111
SE Code: 16.42:10 – Curing system: module 2 failure
111
SE Code: 16.43:10 – Curing system: module 3 failure
111
SE Code: 16.44:10 – Curing system: module 4 failure
111
SE Code: 16.50:03 – Curing system: pressure calibration error
112
SE Code: 16.50:10 – Severe SE: Pressure calibration failure together with NVM values = 0 (failure at ...
112
SE Code: 16.51:01 – Curing system: pressure not reachable. Printer is limiting working pressure
112
SE Code: 16.61:10 – Vapor removal system: vapor fans array 1 fault
112
SE Code: 16.70:10 – Air Curtain system: Box fan fault or disconnected
112
SE Code: 16.71:10 – Air Curtain system: Board box fan or cable damaged
113
SE Code: 16.82:11 – Air Curtain steady resistor:Not connected
113
SE Code: 16.83:11 – Vapor burst resistor: Not connected
113
SE Code: 16.84:03 – Air Curtain steady resistor: Out of range
114
SE Code: 16.85:03 – Air Curtain burst resistor: Out of range
114
SE Code: 16.90:10 – Air Curtain: Temperature sensor failure or not conected
114
SE Code: 17.0:11 – PrintMech to Interconnect Power cable does not seem to be connected
114
SE Code: 17.3:11 – Main PCA to PrintMech Black 1 cable does not seem to be connected
115
SE Code: 17.4:11 – Main PCA to PrintMech White 2 cable does not seem to be connected
115
SE Code: 21:03 – Service Station electrical current limit
115
SE Code: 21:13 – Problem with the Service Station. SVS jam
116
SE Code: 21.2:10 – Web Wipe servo shutdown
116
SE Code: 21.3:10 – Electrical fault in rack engage motor
117
SE Code: 21.4:03 – Electrical warm in rack engage motor Electrical current limit in rackEngage motor
117
SE Code: 21.5:03 – Service Station rack cannot be disengaged
117
SE Code: 21.6:10 – Spit rollers servo shutdown
117
SE Code: 21.7:10 – Electrical fault in Spit rollers engage motor
118
SE Code: 21.8:03 – Electrical warm in Spit rollers engage motor Electrical current limit in rackEnga ...
118
SE Code: 23:10 – The system has problems to pressurize or to depressurize
118
SE Code: 24.1:11 – ISS Top to ISS Bottom cable does not seem to be connected
119
SE Code: 24:03 – Ink Supply Tubes purge failure
119
SE Code: 24:11 – PrintMech to ISS Top cable does not seem to be connected
119
SE Code: 24.02:00 – The firmware has detected that there is no connection to the array of Top Covers ...
120
SE Code: 24.03:00 – The firmware has detected that one or more of the Top Covers Fans is not working
120
SE Code: 25.1:10 – Bad contact detected in ISS slot M floater
120
SE Code: 25.2:10 – Bad contact detected in ISS slot LM floater
121
SE Code: 25.3:10 – Bad contact detected in ISS slot LC floater
121
SE Code: 25.4:10 – Bad contact detected in ISS slot C floater
122
SE Code: 25.5:10 – Bad contact detected in ISS slot OP floater
122
SE Code: 25.6:10 – Bad contact detected in ISS slot Y floater
122
SE Code: 25.7:10 – Bad contact detected in ISS slot K floater
123
SE Code: 25.8:10 – Malfunction or sensor failure
123
SE Code: 26.01:10 – Broken Bag. M (PIP 1)
123
SE Code: 26.02:10 – Broken Bag. LM (PIP 2)
123
SE Code: 26.03:10 – Broken Bag. LC (PIP 3)
124
SE Code: 26.04:10 – Broken Bag. C (PIP 4)
124
SE Code: 26.05:10 – Broken Bag. OP (PIP 5)
124
SE Code: 26.06:10 – Broken Bag. Y (PIP 6)
125
SE Code: 26.07:10 – Broken Bag. K (PIP 7)
125
SE Code: 27:14 – An incorrect Printhead has been detected.
126
SE Code: 27.1:00 – Several nozzles out detected in Optimizer PH
126
SE Code: 27.1:01 – Error due to a high number of nozzles out in printhead slot 1
126
SE Code: 27.2:01 – Error due to a high number of nozzles out in printhead slot 2
126
SE Code: 27.3:01 – Error due to a high number of nozzles out in printhead slot 3
126
SE Code: 27.4:01 – Error due to a high number of nozzles out in printhead slot 4
127
SE Code: 27.5:01 – Error due to a high number of nozzles out in printhead slot 5
127
SE Code: 27.6:01 – Error due to a high number of nozzles out in printhead slot 6
127
SE Code: 29:00 – Maintenance cartridge is almost full
127
SE Code: 29:01 – Maintenance cartridge badly inserted
127
SE Code: 29.1:01 – Possible maintenance cartridge malfunction (There's no detection of web advance)
128
SE Code: 29.2:00 – Possible maintenance cartridge malfunction or doesn't advance properly (There's d ...
128
SE Code: 32:01 – TUR disconnected while printing
128
SE Code: 32:01.1 – TUR early media jam
129
SE Code: 32:01.2 – Take up reel Media Jam
129
SE Code: 32:02 – TUR disconnected while printer was powered off. This message is shown during initi ...
129
SE Code: 41:03 – Electrical current limit: Electrical current limit in paper motor Electrical warm: ...
130
SE Code: 41:10 – Electrical fault: Electrical fault in paper motor
130
SE Code: 42:03 – Scan-Axis motor electrical current limit
130
SE Code: 42:10 – Scan axis motor fault detected
131
SE Code: 42:11 – Scan axis motor disconnected
131
SE Code: 43:11 – Vacuum fan not connected
131
SE Code: 43.1:11 – Communication error: Problem in communication with vacuum board fan
131
SE Code: 43.2:11 – A Vacuum Fan Stopped: Vacuum Fan Stopped
132
SE Code: 43.3:10 – VacuumFan Over current: Vacuum Fan Overcurrent, SVS side
132
SE Code: 43.4:10 – VacuumFan Low Performance: Vacuum Fan is not working at the desired performance., ...
132
SE Code: 44:10 – Aerosol Fan Fault
132
SE Code: 45:03 – Rewinder servo shutdown
133
SE Code: 46:03 – Primer servo shutdown
133
SE Code: 46:10 – Primer fault
133
SE Code: 46:13 – Primer test distance failed
134
SE Code: 50:01 – OMAS Module communication failure
134
SE Code: 50:03 – OMAS Controller to PSU cable does not seem to be connected
134
SE Code: 50:11 – OMAS: Navigation problems, may be due to a mispositionned sensor, DOF, or skew issu ...
135
SE Code: 50.1:10 – OMAS: error with the media advance sensor component or with the cable between sen ...
135
SE Code: 50.2:10 – OMAS board: Error with the media advance sensor controller board
135
SE Code: 50.3:11 – Main PCA to OMAS Controller cable does not seem to be connected
136
SE Code: 50.4:11 – OMAS Controller to PrintMech PCA cable does not seem to be connected
136
SE Code: 50.5:11 – OMAS board: SENSOR_NOT_CONNECTED
136
SE Code: 50.6:11 – OMAS board: Media sensor board Power cable
137
SE Code: 50:14 – Firmware version mismatch between the OMAS Controller Card and Hard Disk Drive
137
SE Code: 50:17 – Advisory fw error in DSP or Engine code of the substrate advance sensor component
137
SE Code: 52:10 – Drop Detector switch On/Off failure
137
SE Code: 55:10 – Line Sensor communication failure
138
SE Code: 55:11 – LineSensor Performance: LineSensor performs poorly needs recalibration, cleaning, o ...
138
SE Code: 56:01 – Incorrect readings from substrate encoder
138
SE Code: 56:10 – Substrate Encoder calibration failed
139
SE Code: 58.1:10 – Color sensor Shutter Actuator failure
139
SE Code: 58.2:10 – Color sensor Shutter Deactivator failure
139
SE Code: 58:01 – Color sensor shutter error
140
SE Code: 58:04 – Firmware of the printer is incompatible with that of the Color Sensor
140
SE Code: 58.10:10 – Color sensor Self test error
140
SE Code: 58.11:10 – Color sensor Communication error
140
SE Code: 58.12:10 – Color sensor Command error
141
SE Code: 58.13:10 – Color sensor Calibration error
141
SE Code: 59.1:09 – Default S/N found in main and backup NVM
142
SE Code: 59.2:00 – Different S/N found in Main and Backup NVM
142
SE Code: 59.3:10 Euler’s SW error
142
SE Code: 59.4:10 Euler’s HW error
142
SE Code: 59.5:19 Wrong Euler Type
143
SE Code: 59.6:19 Printer/Printer ID PCA SN mismatch:
143
SE Code: 59.7:14 CryptoAsic Generic error. Possible Fw upgrade:
143
SE Code: 60.1:11 RFID tag was not found when trying to configure the printer
143
SE Code: 60.2:17 RFID configuration is wrong
144
SE Code: 61:01 – The Printer cannot process the job
144
SE Code: 61:08 – The Printer cannot process the job
144
SE Code: 61:08.2 – The Printer cannot process the job
144
SE Code: 61:09 – Unexpected end of job (advisory)
145
SE Code: 62:04 – I/O Reset
145
SE Code: 63:04 An input/output problem has occurred with the network card
145
SE Code: 63:05 – The job is reaching the printer too slowly
145
SE Code: 63:10 – JDI card not detected
146
SE Code: 63:20 – Potential problem entering sleep mode (Advisory)
146
SE Code: 65:04 – Internal I/O error
146
SE Code: 68:03 – Non-critical permament data was lost NVM tag was not found trying to store a CDS ob ...
146
SE Code: 71:03 – Out of Memory failure
146
SE Code: 74:01 – Unable to upload FW file through the EWS
147
SE Code: 74.1:04 – Unable to upload substrate profile file thru the EWS
147
SE Code: 76:03 – Hard Disk Drive out of space
147
SE Code: 78:08 – Borderless printing is not possible
147
SE Code: 78.1:04 – The printer has no substrate preset for this substrate
148
SE Code: 78.2:01 – End of roll is detected in the IMD (Input substrate driver) (Rewinder)
148
SE Code: 78.3:08 – Invalid PrintZone
148
SE Code: 79:03 – Generic FW error
148
SE Code: 79:04 – Generic FW error
148
SE Code: 79.2:04 – Operating-system signal error. Segmentation fault
149
SE Code: 81:01 – Paper servo shutdown; possible paper jam
149
SE Code: 81.1:01 – Continuable paper motor shutdown: Paper jam or motor hardware problem Servo shutd ...
149
SE Code: 81:03 – It was impossible to correctly stop the servo before setting the encoder position
150
SE Code: 85:03 – Problem finding the Drive Roller zero
150
SE Code: 86:01 – There is a problem with the carriage assembly
150
SE Code: 87:01 – Encoder strip should be cleaned
150
SE Code: 87:02 – Excessive carriage friction detected: Clean and lubricate both carriage rails
151
SE Code: 89:11 – Printzone leds both arrays disconnected
151
SE Code: 89.1:10 – Inner light PCA array 1 disconnected
151
SE Code: 89.2:10 – Inner light PCA array 2 disconnected
152
SE Code: 94:01 – CLC failed because paper white point is out of valid range
152
SE Code: 94:02 – CLC failed, inconsistencies in measures detected
152
SE Code: 94:08 – Color Calibration failed
152
SE Code: 94:10 – CLC measures out of range
152
SE Code: 98:03 – Potential Print Quality problem. Detected too many nozzles out
153
Service Tests, Utilities, and Calibrations
154
Introduction
155
Initialization Self Test
155
Diagnostic Menu
155
Entering the Diagnostics Menu
155
1. Electrical System Menu
155
1.1 Electronics Control
155
1.2 Hard disk drive
156
1.3 Hard Disk Recovery
156
1.4 Hard Disk File System Check
156
1.5 BIOS Update
157
1.6 I/O information
157
1.7 Enable I/O Interfaces
157
1.8 Unit information
158
1.9 SE 59.2:00 recovery: Set SN and PN
158
1.10 Set SN and PN
158
1.11 EEROM reset
159
1.12 EEROM restore
159
2. Substrate Path Menu
159
2.1 Rewinder System
159
2.2 Drive Roller
159
2.3 Substrate Path Sensors
160
2.4 OMAS Module
160
2.5 Solve Substrate Jam
161
3. Ink System Menu
161
3.1 Air Pressure System
161
3.2 Check Ink Supplies
161
3.3 Broken Bag Recovery Menu
162
3.3.1 Clean Air Tubes
163
3.3.2 Recover Broken Bag
163
3.3.3 Refill Ink Tubes
164
3.4 Ink-Level Sensors Menu
166
3.4.1 Ink-Level Sensors Check
166
3.4.2 Ink-Level Sensors Calibration
167
3.4.3. Refill ink tubes: 3.3.3 Refill Ink Tubes on page
168
4. Scan Axis Menu
168
4.1 Scan-Axis Test
168
4.2 SAX Lubrication Health Check
168
4.3 Enable/Disable SAX Algorithm
169
5. Carriage Menu
169
5.1 Carriage PCA
169
5.2 Line Sensor Check
170
6. Service Station
170
6.1 Shuttle Closed Loop
170
6.2 Drop Detector Test
170
6.3 Printhead Cleaning Roll Motor
171
6.4 Primer test
171
6.5 Maintenance cartridge
172
6.5.1 Cleaning roll Advance
172
6.5.2 Spit Rollers
172
6.6 Service Station Check Distance
173
7. Covers Menu
173
7.1 Cover/Switch Sensor
173
8. Diagnostic Utilities Menu
173
8.1 Force Normal Start
173
8.2 Force Diagnostic Start
174
8.3 Enable/Disable Logs
174
8.4 Convert SKU
174
9. Inner Light Menu
175
9.1 Check Printzone LEDs
175
Service Menu
176
Entering the Service Menu
176
1. Service Utilities
177
1.1 Boot Mode Menu
177
1.1.1 Force Diagnostic Start
177
1.1.2 Force Normal Start
177
1.2 Electrical System Menu
177
1.2.1 Set Date and Time
177
1.2.2 Enable/Disable Logs
178
1.2.3 Set Serial Number
178
1.3 Substrate Path Menu
178
1.3.1 Turn Drive Roller
178
1.3.2 Clean Substrate Preset
179
1.3.3 Enable/Disable OMAS
179
1.3.4 OMAS Sensor Check
179
1.4 Ink System Menu
180
1.4.1 Purge tubes
180
1.5 Scan Axis Menu
180
1.5.1 Force drop detection
180
1.6 Carriage Menu
181
1.6.1 ESP Shutter Diagnostic
181
1.6.2 ESP Measurement Test
182
1.6.3 Test Cutter
183
1.7 Service Station Menu
183
1.7.1 Maintenance Cartridge
183
1.7.1.1 Cleaning Roll Detection
183
1.8 Heating and Curing Menu
183
1.8.1 Curing System Monitor
183
1.8.2 Curing plate cleaning
184
1.8.3 Curing homogeneity calibration
184
1.9 Show Test Messages
184
1.10 Force Mandatory Firmware Upgrade
185
1.11 Hard Disk Recovery
185
1.12 Clean EWS password
185
2. Image-Quality Prints Menu
185
2.1 Print All Plots
185
2.2 Printhead Alignment Menu
186
2.2.1 Test Plot
186
2.2.2 Advanced Test Plot
186
2.2.3 Automatic Printhead Alignment
186
2.2.4 Manual Printhead Alignment Menu
186
2.2.4.1 Print Alignment Pattern
186
2.2.4.2 Manual Alignment Settings
186
2.3 Substrate Advance Menu
187
2.3.1 Substrate Advance Adjustment
187
2.4 Printhead Health Menu
187
2.4.1 Print Test Plot
187
2.4.2 Advanced Test Plot
187
2.4.3 Only for Escalations
187
2.5 Geometry Check
187
2.6 Scan-Axis Check
188
2.7 Side-registration check
188
3. Reset Life Counters Menu
188
3.1 Reset Maintenance Kit Usage
189
Reset Substrate Path Menu
189
Reset ISS Menu
189
Reset Scan-Aaxis Menu
190
Reset Carriage Menu
190
Reset Service Station
190
4. Service Calibrations
190
4.1 Substrate Path
190
4.1.1 Substrate-Advance Calibration
190
4.1.2.1 Print Calibration Pattern
191
4.1.2.2 Scan Calibration Pattern
193
4.1.3 Rewinder Calibration
194
4.2 Scan Axis
194
4.2.1 Drop-Detector Calibration
194
4.2.2 Reset Calibration Flag
194
4.3 Carriage Menu
194
4.3.1 Line-sensor calibration
194
4.3.2 Primer Calibration
196
4.3.3 Color-Sensor Shutter Calibration
198
4.3.4 Color-Sensor Calibration
199
Print quality
200
Initial print-quality troubleshooting actions
201
RIP and front panel settings
201
How to use the print-quality plots
201
Considerations for printing the diagnostic print
201
Printhead alignment status plot
202
Printhead health test plot
202
Optimizer health test plot
203
Substrate-advance test plot
203
Corrective action
204
Advanced printhead health test plot
205
Corrective action
206
Advanced alignment diagnostic print
206
Corrective action
208
Plot for escalation only
208
Geometry check
208
Corrective action
209
Scan-axis check
209
Corrective action
210
Misregistration check
210
Force drop detection
211
Troubleshooting non-uniform curing
211
Substrate advance issues
213
Advance error with the substrate or with OMAS?
213
Ink supplies
215
What are ink supplies?
216
Ink cartridges
217
Printheads
217
Waste management system
218
Printhead cleaning kit
218
Maintenance cartridge
218
General information about the ink supplies
219
General precautions when handling ink supplies
219
Priming the ink system
219
When should you replace the ink supplies?
220
Obtaining ink cartridge and printhead information
220
Troubleshoot ink cartridge and printhead issues
220
Cannot insert an ink cartridge
220
Cannot insert a printhead
220
The front panel recommends replacing or reseating an ink cartridge
220
The front panel recommends replacing or reseating a printhead
221
A printhead has damaged the substrate
222
Incorrect error messages displayed about the cleaning cartridge roller
222
Warranty information for ink supplies
222
Ink cartridge
222
Printheads
223
Parts and Diagrams
224
Printer Support
225
Left Cover
226
Right cover
227
Front Covers
228
Top and Rear Covers
229
Left Side Assemblies
230
Right Side Assemblies
231
Scan Axis Assemblies
232
Carriage Assemblies
233
Electronics
234
Drive Roller and Substrate Axis motor
235
Substrate path
236
Center Guide and Pinchwheels
237
Substrate Input Assemblies
238
Curing Assemblies
239
Curing Fans Assemblies
240
Printzone and Ink Collector
241
Take-Up Reel
242
Miscellaneous Parts
243
Removal and installation
244
Introduction
248
Customer Self Repair parts
249
Service calibration guide to removal and installation
250
Drive roller
252
Front panel
256
Right cover
258
Left cover
261
Left impinging module cover
263
Right impinging module cover
264
Rear cover
265
Top cover
266
Right connector cover
270
E-box extension
272
Window sensor
273
Belt assembly
274
E-box
274
Impinging pressure sensor
276
Impinging recirculation cover
278
Impinging heater module
280
Impinging air curtain
282
Impinging air curtain thermal switch
284
Impinging air curtain resistors
285
Impinging air curtain fans
288
Room-temperature sensor
289
Impinging holding brackets
292
Impinging heater-controller enclosure
296
Window trims
297
Output platen
300
Input roller
302
Maintenance-cartridge door
303
Maintenance-cartridge door sensor
304
Substrate sensor
305
Right rollfeed module assembly
306
Left rollfeed module assembly
307
Take-up reel motor
308
Take-up reel left module
310
Take-up reel deflector supports
311
Tension bar
313
Take-up reel sensors
315
Line sensor assembly
316
Color sensor assembly
319
Color sensor actuator assembly
322
Cartridge tray
324
Opening the window
325
Window
326
Top cover fans
328
Rear fans
329
Scan-axis motor
331
Oiler assembly
334
Lubrication felts
337
Floater and PIP assembly
338
Under-carriage protector assembly
342
Front tube shelf
343
Rear tube shelf
344
Aerosol fan assembly
346
Spit roller motor
347
Cleaning roll motor assembly
348
Rewinder
349
Primer assembly
353
Primer valves
355
Primer valves cable
358
Service station
360
Drop detector
364
Cutter assembly
366
Ink Supply Station (ISS)
367
APS assembly
371
Encoder strip and encoder sensor
374
Carriage PCA
377
Carriage flex cables
380
Carriage assembly
382
Ink supply tubes and trailing cable
387
Static front platens (360)
392
Static front platens (330)
393
Static front platens (310)
394
Substrate-axis motor
395
Encoder disc and sensor
397
Substrate lever assembly
399
Substrate lever sensor
402
Ink Collector sensor
403
Ink Collector sensor cable
405
Vacuum rubbers
406
Roller gear protector
408
Print-zone lockers
409
OMAS
411
OMAS cable
413
Pinchwheel assembly
415
Individual pinchwheel rollers
423
Vacuum fan
427
Vacuum fan cable
429
Carriage bushings
431
Formatter battery
431
Solid State Drive (SSD)
432
Heater control assembly fan
434
Heater control assembly
436
Ink supply station PCAs
439
Interconnect PCA
441
Formatter PCA
442
OMAS controller PCA
443
Power Supply Unit (PSU)
444
PrintMech PCA
445
Engine PCA
445
Printer ID PCA
446
Air curtain and print-zone heater control PCA
447
Curing Control PCA
447
Curing power interconnect PCA
449
LAN PCA
451
Inner light PCA
451
Entry Mylar
453
Heater Control
454
Preventive maintenance
456
Moisture on the printer
457
Belt swelling
457
Clean the printer
457
Clean the exterior of the printer
457
Cleaning the drive roller
457
Clean the platen
457
Clean the substrate-advance sensor window
457
Clean and lubricate the carriage rail
457
Clean the encoder strip
457
Scheduled maintenance
458
Level of printer usage
458
Service Maintenance Kit 1
458
Service Maintenance Kit 2
459
Service Maintenance Kit 3
459
Repackaging instructions
460
Reuse packaging material
460
Removing consumables
460
Reinstalling retention parts
462
Securing with adhesive tape
464
Covering the printer
466
Special checks before turning on the printer
471
Safety precautions
472
General safety guidelines
473
Electrical shock hazard
473
Heat hazard
473
Fire hazard
473
Mechanical hazard
474
Scan-axis encoder strip hazard
474
Lifting and handling
474
Warning labels
474
Index
477
Other manuals for HP Latex 300 Series
User Guide
184 pages
Assembly Instructions
32 pages
Manual
27 pages
Information
21 pages
5
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HP Latex 300 Series Specifications
General
Brand
HP
Model
Latex 300 Series
Category
Printer
Language
English
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