1. Restart the printer.
2. Check the power supply LEDs status. If the blue LED is on (Digital rails OK but Analog rails not OK).
Service engineer:
1. If the Power Supply Unit's blue LED is on, replace the PrintMech PCA. See
PrintMech PCA on page 433.
2. Otherwise, replace the Power Supply Unit. See
Power Supply Unit (PSU) on page 432.
SE Code: 03.20:01 – Air Curtain and Printzone Heaters Control PCA with no voltage
detected
Problem description:
Main PSU to Air Curtain and Printzone Heaters Control PCA.
Corrective action:
Call agent:
▲
Restart the printer.
Service engineer:
1. Reseat/Replace Main PSU to Air Curtain and Printzone Heaters Control PCA Cable.
2. Replace Air Curtain and Printzone Heaters Control PCA.
3. Replace Main PSU (very low probability).
SE Code: 03.21:01 – Air Curtain and Printzone Heaters Control PCA undervoltage
detected
Problem description:
Air Curtain and Printzone Heaters Control PCA undervoltage.
Corrective action:
Call agent:
▲
Reseat both Power Cords and ensure that input voltage is within specifications (180-264Vac).
SE Code: 03.22:01 – Air Curtain and Printzone Heaters Control PCA overvoltage
detected
Problem description:
Air Curtain and Printzone Heaters Control PCA overvoltage.
Corrective action:
Call agent:
▲
Reseat both Power Cords and ensure that input voltage is within specifications (180-264Vac).
SE Code: 05.1:10 – CPU fan stopped or burnt
Problem description:
CPU fan is stopped or damaged.
ENWW Continuable and non-continuable error codes 73
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