The encoder strip is dirty.
Corrective action:
Call agent:
▲
Clean the encoder strip by following the respective process in the Front Panel menu.
Service engineer:
▲
Replace the encoder strip.
SE Code: 87:02 – Excessive carriage friction detected: Clean and lubricate both
carriage rails
Problem description:
Lack of lubrication on scan axis rails. Accumulation of dirt
or aerosol on scan axis rails.
Corrective action:
Call agent:
▲
Clean and lubricate both carriage rails.
Service engineer:
▲
Clean and lubricate both carriage rails.
SE Code: 89:11 – Printzone leds both arrays disconnected
Problem description:
Printzone leds both arrays disconnected.
Corrective action:
Service engineer:
▲
Restart the printer.
Service engineer:
▲
One of the Inner lights PCAs might be disconnected, please ensure the connectors between PCAs are
properly fitted or reconnect them.
SE Code: 89.1:10 – Inner light PCA array 1 disconnected
Problem description:
Printzone leds array 1 disconnected.
Corrective action:
Service engineer:
▲
Restart the printer.
Service engineer:
ENWW Continuable and non-continuable error codes 139