1. Service Utilities
1.1 Boot Mode Menu
1.1.1 Force Diagnostic Start
Description
The Force Diagnostic Mode diagnostic utility allows you to tell the printer to start every time in diagnostic
mode. This is useful if you will be performing multiple tests running from diagnostic mode. This feature is
also included in the Diagnostic Menu.
NOTE: Once you force the printer to start in diagnostic mode, in order to change back again, you must
perform the Force Normal Boot diagnostic utility from the Diagnostic menu; or, if the printer is still in normal
mode, from the Service menu.
Procedure
1. Go to Service Menu > 1 Service Utilities > 1.1 Boot Mode Menu > 1.1.1 Force Diagnostic Start.
2. The printer asks you to confirm that you want to the printer to start in diagnostic mode.
3. Press OK to confirm, or Cancel to make no changes and exit.
1.1.2 Force Normal Start
Description
This selection must be made after you no longer want the printer to start in diagnostic mode. After this
selection is made the printer will start as normal. This feature is also included in the Diagnostic Menu.
Procedure
1. Go to Service Menu > 1 Service Utilities > 1.1 Boot Mode Menu > 1.1.2 Force Normal Start.
2. The front panel asks you to confirm.
1.2 Electrical System Menu
1.2.1 Set Date and Time
Description
The purpose of this Service Utility is to set the printer date and time and the Real Time Clock of the printer.
Procedure
1. Go to Service Menu > 1 Service Utilities > 1.2 Electrical System Menu > 1.2.1 Set date and time.
2. The front panel displays the current time (HH:MM:SS) and date (MM:DD:20YY) and a space for you to
enter the new time and date.
3. Use the Up and Down keys to go through the digits and press the OK key to go to the next digit. You can
press the Cancel key at any time to exit the utility without making any changes.
Once the new time has been entered, the front panel displays the time that you have entered.
4. Press the OK key to confirm the time, or the Cancel key to exit the utility without making any changes,
or the Back key to modify again.
NOTE: If the current RTC Clock cannot be set, it could indicate a possible firmware error.
ENWW Service Menu 165
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