HP Latex 300 Series Service Manual

may need to unload the substrate manually from the take-up reel. Remember to cut the substrate first,
either manually or by using the Form feed and cut option in the front panel's Substrate menu.
Service engineer:
1. Revise the Take-up Reel conections.
2. Replace the Take-up Reel RH module. See
Take-up reel motor on page 296
SE Code: 41:03 – Electrical current limit: Electrical current limit in paper motor
Electrical warm: Electrical warm in paper motor
Problem description:
The Media-axis motor has a failure.
Corrective action:
Call agent:
▲
Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If
there is a wrinkled mass of paper inside the paper path, lift the Pinchwheels and clear the obstruction.
Service engineer:
▲
Replace the Media-Axis Motor.
SE Code: 41:10 – Electrical fault: Electrical fault in paper motor
Problem description:
The Media-axis motor has a failure.
Corrective action:
Call agent:
▲
Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If
there is a wrinkled mass of paper inside the paper path, lift the Pinchwheels and clear the obstruction.
Service engineer:
▲
Replace the Media-Axis Motor.
SE Code: 42:03 – Scan-Axis motor electrical current limit
Problem description:
Media jam Scan Axis motor damaged.
Corrective action:
Call agent:
1. Switch the power off from the rear of the printer and disconnect the power cord. Reconnect the power
cord and power on the printer.
2. Open the Window and check for any visible obstacles restricting the movement of the carriage. If there
is a wrinkled mass of substrate inside the printer, clear the substrate jam using instructions provided in
the User Guide.
Service engineer:
▲
Replace the Scan Axis Motor. See
Scan-axis motor on page 319
118 Chapter 3 System error codes ENWW

HP Latex 300 Series Specifications

General

Brand	HP
Model	Latex 300 Series
Category	Printer
Language	English